Customer Relation Executive (CRE)

Job Description

Turn the arcade floor into an area of celebration by offering the best of customer service. Greeting and helping customers as they enter and exit a ride, screening guests for ride requirements, and operating the ride, as well as open or close the ride when needed. Working with a high level of motivation. Having an eye for detail and safety. Understanding the operation of each ride that has been assigned to the operator. Interacting with customers and ensuring that the customers are made aware of the requirements to use such a ride. Ensuring that the customers comply with such safety requirements Collecting the required Card for swipe and Boarding customers on such rides through the Eentry gate. Ensuring that the customers are correctly seated on the ride and secured using the provided safety harness such as seat belts or shoulder bar, etc. Ensuring that the ride operating is 100% safe for operation and clear prior to operating the ride. Operating the ride with complete functions so as ensure that the customers have an enjoyable experiencee. Being always alert whilst the ride is in operation to avoid accidents. Stop the ride at the end of the ride each operations cycle and ensure that all the ccustomers disembark and vacate the ride through the correct exit gate. Report if any noticeable malfunction of maintenance issue to the technical supervisor. Cleaning the ride seating areas superficially as required. Working as a team member with an outgoing personality. Assist the management by handling ad-hoc responsibilities as they may arise. Assist the management with special group bookings and party bookings. Interact and entertain any birthday party /School groups. Any other reasonable request of the management. Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.00 per month Schedule: Rotational shift Supplemental Pay: Overtime pay Performance bonus Education: Higher Secondary(12th Pass) (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Work Location: In person