Customer Relation Executive (CRE)

Job Title : Customer Relation Executive ( Palakkad ,Koduvayur Branch)

Cherussery Credit Pvt Ltd

Cherussery Credit Pvt Ltd is a company registered in the state of Andhra Pradesh and taken over by the present stake holders of Kerala during the year 2016. The company holds a valid NBFC registration since 1989, to do the business of financing all over the India. The company belongs to “Loan Company” under the classification of Reserve Bank. Since at present all the directors and stakeholders are in Thrissur district of Kerala state, now the corporate office of the company has been set in Thrissur.

Job Description:

· Customer communication

· Issue resolution.

· Relationship management

· Record keeping

· Analysis and feedback

· Cross-functional collaboration

· Compliance

· Excellent interpersonal and communication skills.

· Strong problem-solving and conflict resolution abilities.

· Empathy and high emotional intelligence.

· Time management and ability to work under pressure.

· Attention to detail.

· Compliance:t.

• Excellent interpersonal and communication skills.
• Strong problem-solving and conflict resolution abilities.
• Empathy and high emotional intelligence.
• Time management and ability to work under pressure.
• Attention to detail.

Required Skills:

• Good communication and negotiation skills.
• Basic understanding of loans, EMIs, and recovery process.
• Basic computer knowledge (Excel, apps, etc.)

Qualifications:

• Minimum Graduate preferred.
• Prior experience in NBFC/BFSI sector is a plus.

Job Location : Palakkad(Koduvayur Branch)

Job Type: Full-time

Benefits:

• Commuter assistance
• Internet reimbursement

send to your cv/resume: hrops@cherusserycredits.com

watsapp number :8891112202

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person