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Malabar Gold
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Customer Relation Associate

Customer Relation Associate

0 years

|

0 Lacs

Posted:4 days ago| Platform:

Apply

Skills Required

billing transactions support resolve service communication

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities

Greet and assist guests courteously at the counter or sales area.
Explain various ticket types, packages, memberships, and offers.
Handle billing and cash transactions accurately.
Promote Playaza events, loyalty programs, and merchandise.
Maintain a clean and organized sales counter area.
Support customer queries and resolve minor complaints promptly.
Coordinate with the operations and customer relations teams to ensure smooth guest experience.
Meet daily and monthly sales targets set by management.
Prepare basic sales and collection reports.
Follow all company policies, safety, and service standards.

Skills Qualifications

Excellent communication and interpersonal skills.
Friendly, energetic, and customer-oriented personality.
Basic computer knowledge.
Minimum qualification: Plus Two / Graduate (preferred).

This job is provided by Shine.com

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