Sort and grade color stones based on quality, size, color, and clarity. Ensure accurate classification of gemstones following set standards. Verify gemstones for defects or inconsistencies before final sorting. Work closely with the QC team to ensure the highest quality standards are met. This job is provided by Shine.com
Job Responsibilities Assortment of color stones, diamonds, and polki, ensuring accurate grading and sorting. Ensure gemstones are classified correctly by quality, size, color, and clarity. Verify gemstones for quality before processing or dispatching. Train and guide junior assorters to maintain consistent quality in the Collaborate with the QC team to address any quality concerns. This job is provided by Shine.com
candidate needs to work individually in the Bangalore side area Marketing the products of Our company The products such as gift items and complementary items and other jewelry items such as boxes carry bags displays and other items 3 preparing a detailed market research on the area finding new business 4 obtaining potential customers This job is provided by Shine.com Show more Show less
Conduct research for potential vendors, assist in the selection of vendors and provide inputs in evaluation of shortlisted vendors. Compare and evaluate offers from suppliers and evaluate contract terms of agreement and pricing. Prepare purchase orders for the project requirements by monitoring stock levels and ensure that the required goods are ordered at the right time. Track orders to ensure timely delivery and verify that the quality and quantity of materials received is as per the terms and conditions of the purchase order. Enter order details (e.g. vendors, quantities, prices) into internal databases and maintain updated records of purchased products, delivery information and invoices. Evaluate the vendors/contractors on a timely basis by gathering team and provide constant feedback to the vendors/contractors goods/services. Coordinate with regions to ensure the timely receipt of goods and vendors/contractors and ensure necessary material is available at quantity and quality. This job is provided by Shine.com Show more Show less
Welcome visitors/guests visiting MNH and facilitate excellent services to them in a friendly and professional way. Guide the visitors to the respective department after confirmation of their appointment with the department. Issue access cards to the visitors for entry to the respective departments, ensure that they leave after meeting their purpose after the submission of access card at the Front Office. Update and maintain visitor data in the Visitor Management Software and Visitors log. Telephone operations attend calls, make calls, transfer calls, pass messages to the respective person in a professional manner. Maintain log book of calls, telephone bills, courier, vehicle and movement registers. This job is provided by Shine.com
Handle customer inquiries via phone, email, and in-person with a courteous and professional attitude. Provide accurate information about diamond certification processes, timelines, and services. Resolve customer complaints and escalate issues when necessary. Maintain records of customer interactions and feedback to improve service quality. Back Office Operations Assist in data entry, documentation, and report generation related to diamond testing and certification. Coordinate with lab technicians and quality control teams to ensure timely processing of orders. Maintain inventory records and manage logistics for sample tracking. Support billing, invoicing, and other administrative tasks as required. This job is provided by Shine.com
Conduct timeline meetings at the beginning of each project. Understand project specifications, prepare and execute time schedules for each project. Calculate the materials, manpower and machinery needed to execute these activities in the time frame decided. Ensure that all the materials and labour are available for the timely completion of project. Responsible to conduct review meetings with relevant stakeholders, attend consultant review meeting every week and make meeting minutes for the same. Collect periodic updates and prepare project summary sheet on a daily basis which is the master sheet for every project. Monitor and track project progress, and prepare project updates and reports for the Management. Maintain appropriate lists of manager, site supervisor and store keeper for each project. Responsible to collect LOI, GST certificates for new projects from every regional coordinator. Collect project completion certificate from site supervisor after the completion of each project. Coordinate with various department like Execution, procurement, contracts for the successful completion of project within the time period. This job is provided by Shine.com
Key Responsibilities Assist customers in purchasing jewellery via website, chat, email, and calls Convert inbound/outbound leads into successful sales Support post-sale services such as queries, feedback, and complaints Coordinate with internal teams to ensure timely resolution and product fulfillment Drive two key KPIs: Sales Growth and Customer Satisfaction Learn jewellery-specific calculations and product knowledge Maintain adherence to company processes and quality standards Skills Required Excellent communication and customer handling skills Knowledge of jewellery category is a plus Proficiency in handling chat and voice platforms Sales-oriented and motivated to meet targets Basic understanding of CRM or order management systems How To Apply Send your updated resume to jesson.george@malabargroup.com This job is provided by Shine.com
Proactively engage in the execution of assigned project. Monitor project execution at site to ensure that the project is executed as per the approved drawings within specified cost, quality, budget and time parameters. Oversee overall project execution so as to ensure completion of project within timelines and adherence to applicable statutes and guidelines. Review work schedule of staffs to make changes as necessary and provide administration support (attendance/duty allocation) in the assigned project. Provide technical advice and suggestions for improvement on particular projects. Ensure men, material and machine availability at all times in assigned projects. Ensure proper security measures for store and site. Provide proper guidance to all technical staffs for the smooth functioning of project work. Prepare MIS and provide project progress reports to relevant stakeholders accurately and within the specified times. This job is provided by Shine.com
Functional Responsibilities: Responsible for the achievement of marketing conversion targets by executing marketing strategies of the company. Assist in the collection of leads from different sources of prospective weddings and develop a database of potential customers. Accompany the Marketing Manager in visiting high net worth customers to convince them to make purchases from Malabar. Make customer visits based on the leads assigned by the marketing manager and ensure that the visit details are updated in the CRM software. Update showroom staff on the relevant information of leads convinced for making purchases in a timely manner. Provide information on the lead visits to the tele caller for the timely update of the same in the CRM software. Collect information on DNF data and take updates from wedding-related agencies, auditorium, event management, salons, etc. and maintain a database on the same to get prospective customers. Plan follow-up of potential customers according to the lead data, age, and by considering other factors. Participate in-store sales to understand various products, product offerings, pricing, and customer preferences. As part of the CSR initiative of the stores, check the eligibility of applicants to various charitable schemes introduced by the organization. Must be accurate in handling medical trust functions and answer queries related to Charity and HRD by the management from prospective customers. MarketingExecute the marketing campaigns at the store based on inputs from the marketing manager. Conduct market survey regarding the counter sales of competitors, observe advertisements report any false propaganda given by the competitors and discuss with the superiors. Assist in monitoring the general sentiment about the brand online (monitoring reviews, comments, messages posts) and execute online reputation management activities to ensure neutral/positive sentiment. Support outdoor activities like hoardings and campaigns organized by the Group and ensure timely reporting of its status to the Superiors. Assist in BTL marketingInternal process to Ensure that all activities are carried out as per the Standard Operating Procedures in the section. Prepare regular and ad-hoc reports as required within a specified time period. People development continuously strives for self-development by actively seeking opportunities for growth. Ensure adherence to timelines for completion of the performance appraisal for self. Take overall responsibility for identification of training needs and completion of mandatory training programs/certifications for self. This job is provided by Shine.com
Role Objective Actively support in achieving store targets through an in-depth understanding of the business, customers and competitors, to facilitate sustained growth and profitability of the business. Primary Responsibilities Sales and Customer Responsible to achieve the individual sales target and execute the company's strategies to enhance the stores profit. Greet and receive customers in a welcoming manner, engage with them to understand their requirements. Direct customers by escorting them to counters, introducingvarious products, and influencing customers buying decisions. D rive sales through the engagement of customers through suggestive selling by building their confidence. Conduct remote selling activities (sales through video calls, etc.) as and when requested by superiors in order to maximize customer reach. Perform priority selling in case of aged stock in order to minimize the same by keeping customer satisfaction intact. Perform cross selling/cross promotion to HNI Customers by introducing them to all product categories of Malabar Gold Diamonds. Understand handle queries and complaints of the customer and address them with the right solution. Provide excellent customer service, educate customers on benefits Malabar Promises and product details (e.g., product name, features, making charge, stone charge, etc.) to ensure customer delight in each sale. Pack products in front of the CCTV camera for orders received through online channels in order to maintain security protocol. Receive customer returns after purchase and Old Gold by cross checking the terms and conditions and performing the necessary quality checks. Gather feedback from customers or prospects and share it with the Manager for business improvement. Ensure the accurate entry of customer details (e.g., name, address, date of birth, etc.,) after purchase to keep an accurate database of the customers. Check for accuracy of the product details, weight, invoice after the sale in order to provide the customer with the right product and its details. Schemes Inform the customers on special offers and take steps to e nroll maximum customers in various schemes. Support customers in the scheme opening process and help with customer purchase against scheme balance Create Advance customer profiles in the system and facilitate the enhancement of advances by the customers. Customer Order Management Coordinate the order placement of customer orders to respective SCM/MBMG via OMS software in order to ensure on time delivery. Stock Count tally the stock on a daily basis and record the opening stock and closing stock in the section allotted. Transfer the stock to the locker daily and ensure that ornaments are handled with care. Report the sold stock to the section head for maintaining inventory; ensure timely stock replenishment. Work area Display Execute all visual merchandising guidelines with respect to display and presentation of products within the store and maintain the quality and freshness of the same Ensure safety of jewelry displayed to customers and communicate any abnormal incident promptly to the superiors . Marketing Generate customer leads and increase customer footfall. Call invite customers and leads to visit the Store especially during product exhibitions, promotional events/campaigns, etc. Support the in-store team in event management and product exhibitions in order to engage the target audience and proper delivery of the messaging of the event. Build awareness of theproducts and services provided by thecompetitors, update product knowledge, and inform superiors about the latest trends in the market. A ssist in BTL marketing. Internal process Adhere to the company grooming standards and exhibit professionalism in appearance, behavior, and in interactions with customers and team members. Ensure adherence to the standard operating procedures and cost-effective practices undertaken in the store. Prepare reports of sales data and submit them to Senior Management as and when required. People development Acquire knowledge in all sections of the store such as billing, cash, OMS, packing, etc. Continuously strive for self-development by actively seeking opportunities for growth. This job is provided by Shine.com
Role Objective Actively support in achieving store targets through an in-depth understanding of the business, customers and competitors, to facilitate sustained growth and profitability of the business. Primary Responsibilities Sales and Customer Responsible to achieve the individual sales target and execute the company's strategies to enhance the stores profit. Greet and receive customers in a welcoming manner, engage with them to understand their requirements. Direct customers by escorting them to counters, introducingvarious products, and influencing customers buying decisions. D rive sales through the engagement of customers through suggestive selling by building their confidence. Conduct remote selling activities (sales through video calls, etc.) as and when requested by superiors in order to maximize customer reach. Perform priority selling in case of aged stock in order to minimize the same by keeping customer satisfaction intact. Perform cross selling/cross promotion to HNI Customers by introducing them to all product categories of Malabar Gold Diamonds. Understand handle queries and complaints of the customer and address them with the right solution. Provide excellent customer service, educate customers on benefits Malabar Promises and product details (e.g., product name, features, making charge, stone charge, etc.) to ensure customer delight in each sale. Pack products in front of the CCTV camera for orders received through online channels in order to maintain security protocol. Receive customer returns after purchase and Old Gold by cross checking the terms and conditions and performing the necessary quality checks. Gather feedback from customers or prospects and share it with the Manager for business improvement. Ensure the accurate entry of customer details (e.g., name, address, date of birth, etc.,) after purchase to keep an accurate database of the customers. Check for accuracy of the product details, weight, invoice after the sale in order to provide the customer with the right product and its details. Schemes Inform the customers on special offers and take steps to e nroll maximum customers in various schemes. Support customers in the scheme opening process and help with customer purchase against scheme balance Create Advance customer profiles in the system and facilitate the enhancement of advances by the customers. Customer Order Management Coordinate the order placement of customer orders to respective SCM/MBMG via OMS software in order to ensure on time delivery. Stock Count tally the stock on a daily basis and record the opening stock and closing stock in the section allotted. Transfer the stock to the locker daily and ensure that ornaments are handled with care. Report the sold stock to the section head for maintaining inventory; ensure timely stock replenishment. Work area Display Execute all visual merchandising guidelines with respect to display and presentation of products within the store and maintain the quality and freshness of the same Ensure safety of jewelry displayed to customers and communicate any abnormal incident promptly to the superiors . Marketing Generate customer leads and increase customer footfall. Call invite customers and leads to visit the Store especially during product exhibitions, promotional events/campaigns, etc. Support the in-store team in event management and product exhibitions in order to engage the target audience and proper delivery of the messaging of the event. Build awareness of theproducts and services provided by thecompetitors, update product knowledge, and inform superiors about the latest trends in the market. A ssist in BTL marketing. Internal process Adhere to the company grooming standards and exhibit professionalism in appearance, behavior, and in interactions with customers and team members. Ensure adherence to the standard operating procedures and cost-effective practices undertaken in the store. Prepare reports of sales data and submit them to Senior Management as and when required. People development Acquire knowledge in all sections of the store such as billing, cash, OMS, packing, etc. Continuously strive for self-development by actively seeking opportunities for growth. This job is provided by Shine.com
Role Objective Actively support in achieving store targets through an in-depth understanding of the business, customers and competitors, to facilitate sustained growth and profitability of the business. Primary Responsibilities Sales and Customer Responsible to achieve the individual sales target and execute the company's strategies to enhance the stores profit. Greet and receive customers in a welcoming manner, engage with them to understand their requirements. Direct customers by escorting them to counters, introducingvarious products, and influencing customers buying decisions. D rive sales through the engagement of customers through suggestive selling by building their confidence. Conduct remote selling activities (sales through video calls, etc.) as and when requested by superiors in order to maximize customer reach. Perform priority selling in case of aged stock in order to minimize the same by keeping customer satisfaction intact. Perform cross selling/cross promotion to HNI Customers by introducing them to all product categories of Malabar Gold Diamonds. Understand handle queries and complaints of the customer and address them with the right solution. Provide excellent customer service, educate customers on benefits Malabar Promises and product details (e.g., product name, features, making charge, stone charge, etc.) to ensure customer delight in each sale. Pack products in front of the CCTV camera for orders received through online channels in order to maintain security protocol. Receive customer returns after purchase and Old Gold by cross checking the terms and conditions and performing the necessary quality checks. Gather feedback from customers or prospects and share it with the Manager for business improvement. Ensure the accurate entry of customer details (e.g., name, address, date of birth, etc.,) after purchase to keep an accurate database of the customers. Check for accuracy of the product details, weight, invoice after the sale in order to provide the customer with the right product and its details. Schemes Inform the customers on special offers and take steps to e nroll maximum customers in various schemes. Support customers in the scheme opening process and help with customer purchase against scheme balance Create Advance customer profiles in the system and facilitate the enhancement of advances by the customers. Customer Order Management Coordinate the order placement of customer orders to respective SCM/MBMG via OMS software in order to ensure on time delivery. Stock Count tally the stock on a daily basis and record the opening stock and closing stock in the section allotted. Transfer the stock to the locker daily and ensure that ornaments are handled with care. Report the sold stock to the section head for maintaining inventory; ensure timely stock replenishment. Work area Display Execute all visual merchandising guidelines with respect to display and presentation of products within the store and maintain the quality and freshness of the same Ensure safety of jewelry displayed to customers and communicate any abnormal incident promptly to the superiors . Marketing Generate customer leads and increase customer footfall. Call invite customers and leads to visit the Store especially during product exhibitions, promotional events/campaigns, etc. Support the in-store team in event management and product exhibitions in order to engage the target audience and proper delivery of the messaging of the event. Build awareness of theproducts and services provided by thecompetitors, update product knowledge, and inform superiors about the latest trends in the market. A ssist in BTL marketing. Internal process Adhere to the company grooming standards and exhibit professionalism in appearance, behavior, and in interactions with customers and team members. Ensure adherence to the standard operating procedures and cost-effective practices undertaken in the store. Prepare reports of sales data and submit them to Senior Management as and when required. People development Acquire knowledge in all sections of the store such as billing, cash, OMS, packing, etc. Continuously strive for self-development by actively seeking opportunities for growth. This job is provided by Shine.com
Key Responsibilities Perform general skilled labor to maintain the FEC facility and equipment including maintenance and repairs to mechanical equipment, technical equipment and building facilities. Maintain continuous preventive maintenance program, and reports. Actively attending the machine(Ride and Games) break down as needed to pick the up for the guest to maintain active productivity. Perform the set-up and take-down of rides, games, POS and server. Perform general monitoring and maintenance of the HVAC system, fire system surveillance systems and security system. Perform regular custodial and general ground maintenance services at the FEC Maintain proper equipment inventory along with records of equipment purchases, maintenance, and custodial supplies. Oversee all aspects of safety practices and procedures in a public assembly facility and maintain work areas in a clean and orderly manner. Follow written and oral instructions; act harmoniously and productively with co-workers and the general public; and produce accurate, concise and understandable reports. Qualification Freshers are welcome. BE, B. Tech, Diploma, or ITI specialized in Electrical, Electronics or Mechanical. Previous experience in amusement park or entertainment centers is beneficial. This job is provided by Shine.com
Key Responsibilities Greet and receive customers in a welcoming manner and engage with them to understand their requirements. Direct customers by escorting them to racks and counters. Introduce various product offerings to customers and influence their buying n decision. Drives sales through engagement of customers and suggestive selling by building customer confidence. Provide excellent customer service (especially during peak times) and ensure customer satisfaction in each sale. Inform customers about discounts and special offers. Assist the customer when there is sales return Gather feedback from customers or prospects and share with Manager. Stay up-to-date with new products/services. Prepare the estimate of the products selected and complete the sales transaction. Processes payments by totaling purchases and billing. Required Skills Strong verbal and written communication. Excellent customer service. Positive attitude, adaptability, and a team-oriented approach. Basic computer Knowledge. Qualifications Minimum Higher Secondary /Diploma/Graduation . 0-2 years of experience in sales, retail, or customer service. This job is provided by Shine.com
Key Responsibilities Perform general skilled labor to maintain the FEC facility and equipment including maintenance and repairs to mechanical equipment, technical equipment and building facilities. Maintain continuous preventive maintenance program, and reports. Actively attending the machine(Ride and Games) break down as needed to pick the up for the guest to maintain active productivity. Perform the set-up and take-down of rides, games, POS and server. Perform general monitoring and maintenance of the HVAC system, fire system surveillance systems and security system. Perform regular custodial and general ground maintenance services at the FEC Maintain proper equipment inventory along with records of equipment purchases, maintenance, and custodial supplies. Oversee all aspects of safety practices and procedures in a public assembly facility and maintain work areas in a clean and orderly manner. Follow written and oral instructions; act harmoniously and productively with co-workers and the general public; and produce accurate, concise and understandable reports. Qualification Freshers are welcome. BE, B. Tech, Diploma, or ITI specialized in Electrical, Electronics or Mechanical. Previous experience in amusement park or entertainment centers is beneficial. This job is provided by Shine.com
Key Responsibilities Greet and assist guests courteously at the counter or sales area. Explain various ticket types, packages, memberships, and offers. Handle billing and cash transactions accurately. Promote Playaza events, loyalty programs, and merchandise. Maintain a clean and organized sales counter area. Support customer queries and resolve minor complaints promptly. Coordinate with the operations and customer relations teams to ensure smooth guest experience. Meet daily and monthly sales targets set by management. Prepare basic sales and collection reports. Follow all company policies, safety, and service standards. Skills Qualifications Excellent communication and interpersonal skills. Friendly, energetic, and customer-oriented personality. Basic computer knowledge. Minimum qualification: Plus Two / Graduate (preferred). This job is provided by Shine.com
Key Responsibilities S upervise the Family Amusement Centre (FAC) Floor and manage the day to day operations in the Centre. Implement open and closing operations as guided by the Manager in order to maintain safety and security of the Centre. Ensure that the Operations floor is safe, clean, well-staffed and conducive for family fun and conduct physical checks to ensure the same. Strictly adhere to the instructions provided by Management Trainee FAC Operations and transform these instructions into an effective performance. Ensure that the shift staff provide the highest levels of consistent, prompt and courteous customer service. Ensure that all amusement units on the floor are performing effectively. Ensure that the redemption and reception counters are well staffed and equipped with the required supplies consumables. Prepare purchase requisitions for supplies on an as required basis in the prescribed format. Implement shift scheduling based on the instructions from the Management Trainee FAC Operations and complete the required shift paper work. Effectively manage Group and Birthday Party Bookings and make necessary arrangements. Coordinate facility start-up, shut down, and staff changeovers efficiently. Assist with floor operations by managing play zones where necessary. Implement and interpret policies and procedures to the staff, perform effective staff evaluation and make hiring, terminating and disciplinary recommendations. Education Bachelor's degree or Diploma 2+ years of experience in a supervisory role in retail, hospitality, or entertainment. This job is provided by Shine.com
Key Responsibilities Greet and assist guests courteously at the counter or sales area. Explain various ticket types, packages, memberships, and offers. Handle billing and cash transactions accurately. Promote Playaza events, loyalty programs, and merchandise. Maintain a clean and organized sales counter area. Support customer queries and resolve minor complaints promptly. Coordinate with the operations and customer relations teams to ensure smooth guest experience. Meet daily and monthly sales targets set by management. Prepare basic sales and collection reports. Follow all company policies, safety, and service standards. Skills Qualifications Excellent communication and interpersonal skills. Friendly, energetic, and customer-oriented personality. Basic computer knowledge. Minimum qualification: Plus Two / Graduate (preferred). This job is provided by Shine.com
Key Responsibilities Greet and receive customers in a welcoming manner and engage with them to understand their requirements. Direct customers by escorting them to racks and counters. Introduce various product offerings to customers and influence their buying n decision. Drives sales through engagement of customers and suggestive selling by building customer confidence. Provide excellent customer service (especially during peak times) and ensure customer satisfaction in each sale. Inform customers about discounts and special offers. Assist the customer when there is sales return Gather feedback from customers or prospects and share with Manager. Stay up-to-date with new products/services. Prepare the estimate of the products selected and complete the sales transaction. Processes payments by totaling purchases and billing. Required Skills Strong verbal and written communication. Excellent customer service. Positive attitude, adaptability, and a team-oriented approach. Basic computer Knowledge. Qualifications Minimum Higher Secondary /Diploma/Graduation . 0-2 years of experience in sales, retail, or customer service. This job is provided by Shine.com