Customer Liasioning Manager - ME Grade

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Customer Liasioning Manager - ME Grade

Position Purpose:

Grade:

Roles And Responsibilities

General conditions

• CLM reports pre- and post-launch to Commercial
• CLM prepares launch in the market:
• Discussion content like MSL:

• disease awareness/unmet medical need,
• mode of action,
• study results of the approval studies
• Network analysis, analysis of early adopters (Veeva documentation, e.g. sentiment ladder tbd.)
• CLM discusses additionally approved Verquvo indication (one-face-to-the customer, synergies, fewer resources required) in a call
• Incentivization:
• pre-launch: qualitative, not sales-related
• post-launch: Sales Force bonus system
• Activity pre-launch max. 12 months with defined number of doctor contacts (4 - 6)
  

Responsibilities

• Preparation of new preparations or new indications of existing preparations
• Establishment and maintenance of sustainable relationships with regional opinion leaders (Tier 3), key accounts, physician networks, MVZs in the area; Network Analyses
• Development and implementation of a regional bidding and sales strategy in the area in cooperation with MSL, Medical, Marketing, Clear definition of responsibilities to ensure one-face-to-the-customer at TL level (TIER 3).
• Conception, organization and implementation of regional training VAs with the involvement of relevant opinion leaders
• Promote the prescription/use of CardioRenal BU products by providing scientific and application-relevant information
• Release of events
  

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• 022-25311234