Customer Experience Partner-3

As an APM Terminals employee in the Customer Experience department, your role will involve providing services to customers post onboarding in the Maersk environment. Your responsibilities may include, but are not limited to: - Managing customer channels effectively - Handling case management efficiently - Managing customer onboarding process and building relationships - Dealing with contract and dispute management To excel in this role, you should have: - 1 to 4 years of experience in handling shipments (Import/Export) from a logistics background - Understanding of the basics of supply chain management As part of the Administrative stream, you will be supporting others by performing skilled technical, administrative, or operational tasks. Your role may vary from entry-level workers to experienced individual contributors. At the top of this career stream, you will be expected to work independently, apply standards, and resolve problems effectively. As a colleague at this level, you will: - Work on tasks of limited scope and complexity - Exercise independent judgment within defined boundaries - Typically work under supervision - Have skills developed through job-related training and on-the-job experience You are required to have limited job and business knowledge at the time of hiring. Rest assured, we are committed to supporting your needs during the application and hiring process. If you require any special assistance or accommodation, please contact us at accommodationrequests@maersk.com.,