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Customer Experience Executive

0 - 5 years

3 - 6 Lacs

Posted:13 hours ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Respond to basic queries referring to senior colleagues where appropriate.
  • Proven experience in a customer support role
  • Meeting targets for accuracy, quality, volume and agreed service levels
  • Familiarity with CRM systems and practices
  • Basic understanding of data protection principles and knowledge in AML
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively
  • Adherence to procedures and regulations.
  • Demonstrate willingness to contribute to team beyond own immediate tasks

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