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9 Job openings at goSTOPS Hospitality Pvt Ltd
Legal Intern

Delhi

5 years

INR Not disclosed

On-site

Part Time

Legal Compliance and Documentation: Assist in reviewing and maintaining legal compliance checklists across states. Track and help ensure timely renewal of licenses such as FSSAI, Fire NOC, Shop & Establishment, etc. Support in preparing and organizing documentation required for regulatory inspections and audits. Contract Drafting and Vetting: Draft, review, and summarize commercial contracts, lease deeds, vendor agreements, NDAs, etc. Assist in risk identification and clause vetting under supervision. Licensing and Regulatory Coordination: Aid in streamlining the licensing process for new and existing hostels. Liaise with internal teams for required documents and approvals. Maintain a tracker for license expirations and compliance gaps. Liaison and External Coordination: Assist in communication with local government departments, municipal offices, and legal consultants. Help coordinate site-level permissions and escalations under guidance. ISO Certification Support: Support the legal team in ensuring legal documentation and frameworks align with ISO certification standards. Assist in maintaining records, legal clauses, and internal policies required for audit readiness from a legal perspective. ESG and Quasi-Legal Compliance: Help in identifying legal overlaps with ESG (Environmental, Social & Governance) obligations. Assist in documentation, reporting, and implementation of ESG-related regulatory and quasi-legal tasks (such as waste management licenses, labor law adherence, etc.). Work closely with sustainability and ops teams to close compliance gaps. Legal Research and Policy Review: Conduct legal research on hospitality, labor, municipal, and property laws as applicable. Monitor legal changes impacting the hospitality sector and prepare briefs. Administrative and Legal Ops: Maintain digital and physical legal document repositories. Track legal deadlines, notices, renewals, and replies. Eligibility: 3rd year or above (5-year law program) / Final year (3-year LLB). Proficiency in MS Office and legal documentation. Strong research and drafting skills. Interest in hospitality, travel, or ESG legal frameworks is a plus.

Branch Manager

Goa

0 years

INR Not disclosed

On-site

Part Time

Job Overview: We are looking for a dynamic and results-driven Branch Manager to lead the operations at goSTOPS, India’s fastest-growing backpacker hostel brand. This role involves overseeing end-to-end operations, ensuring exceptional guest experiences, managing teams, and coordinating with vendors to uphold goSTOPS’ high standards of service quality. Key Responsibilities: Operations Management: Take full ownership of all operational aspects of the hostel. Ensure seamless daily functioning, maintaining operational efficiency and service excellence. Team Leadership: Supervise and lead housekeeping, front office, and security teams, fostering collaboration and a motivated work culture. Conduct regular team meetings, training sessions, and performance evaluations. Vendor Coordination: Manage vendor relationships for services such as food, housekeeping, and security. Ensure timely and high-quality service delivery through effective vendor management. Service Quality Assurance: Uphold goSTOPS commitment to superior guest service. Oversee housekeeping, food service, and property cleanliness to exceed guest expectations. Guest Experience: Interact with guests to understand their needs, address inquiries, and resolve concerns professionally. Ensure a welcoming and memorable experience for all guests. Record Keeping and Data Management: Maintain accurate records, checklists, and inventory logs to ensure operational transparency and efficiency. Compile reports on property performance and provide actionable insights to management. Maintenance and Repairs: Collaborate with maintenance teams to address repair needs promptly and minimize disruptions. Conduct regular property inspections to ensure upkeep and compliance with brand standards. Budget Management: Oversee property budgets and expenditures. Optimize resources to maximize operational efficiency and cost-effectiveness. Qualifications and Requirements: Proven experience in hostel, hotel, or hospitality management. Strong leadership skills with the ability to motivate and manage diverse teams. Excellent communication and interpersonal skills for guest and team interactions. Proficiency in vendor management and service coordination. Detail-oriented with a strong focus on maintaining records and reports. Flexibility to thrive in a dynamic, fast-paced environment. Knowledge of budget management is an advantage. A bachelor’s degree in Hospitality Management or a related field is preferred. What We Offer: Competitive salary with Performance Linked Incentives (PLI). Additional benefits include Provident Fund (PF) and Employee State Insurance (ESIC). Complimentary accommodation provided by the company. Opportunity to work across pan-India properties in a growing organization. If you are passionate about hospitality, possess strong leadership abilities, and enjoy creating memorable guest experiences, we encourage you to apply and become a part of our journey to redefine backpacker hospitality in India

Guest Relation Executive

Delhi

30 years

INR Not disclosed

On-site

Part Time

Company Profile goSTOPS is India’s fastest-growing backpacker hostel brand, co-founded by Pallavi Agarwal and Pankaj Parwanda in 2014. The company today has a geographical footprint at some of the major tourist spots in the country such as Agra, Alleppey, Amritsar, Bir, New Delhi, Fort Kochi, Goa, Jaipur, Leh, Manali, McLeod Ganj, Mumbai, Munnar, Mussoorie, Naggar, Palampur, Rishikesh, Udaipur, and Varanasi. goSTOPS has hosted more than 500,000 travellers across its 32 locations pan India and is expanding its footprints and targeting to be present in 50 locations by March 2022 and in 150 locations by March 2023. The audience is typically between 18 and 30 years old and comprises a cross-section of solo travellers, group travellers, backpackers, digital nomads, and individuals seeking interesting stay or work from hostel options. It is a full-stack operator brand that leases and transforms budget hotels and operates them as backpacker hostels. goSTOPS aim is to focus on the cultural revolution catering to the Gen-Z and create an accommodation brand they can call their own. Link: https://gostops.com Greet and welcome guests. Perform check-ins and check-outs. Answer the phone, take messages, and redirect calls to appropriate departments when necessary. Organize and maintain files and records; update when necessary. Create and maintain updated documents and spreadsheets. Organize bookkeeping and issue invoices/checks. Perform inventory checks as and when needed. Assist in service of food and beverage. Responsible for the property in the absence of the property manager. Ordering of monthly supplies. Qualifications/Knowledge/Experience Minimum 6 months of experience in front office operations. Experience handling cash, preparing vouchers General administrative tasks. Preferably having a Hospitality management degree.

Branch Manager

Delhi

0 years

INR Not disclosed

On-site

Part Time

Job Title: Branch Manager Company: goSTOPS Job Overview: We are looking for a dynamic and results-driven Branch Manager to lead the operations at goSTOPS, India’s fastest-growing backpacker hostel brand. This role involves overseeing end-to-end operations, ensuring exceptional guest experiences, managing teams, and coordinating with vendors to uphold goSTOPS’ high standards of service quality. Key Responsibilities: Operations Management: Take full ownership of all operational aspects of the hostel. Ensure seamless daily functioning, maintaining operational efficiency and service excellence. Team Leadership: Supervise and lead housekeeping, front office, and security teams, fostering collaboration and a motivated work culture. Conduct regular team meetings, training sessions, and performance evaluations. Vendor Coordination: Manage vendor relationships for services such as food, housekeeping, and security. Ensure timely and high-quality service delivery through effective vendor management. Service Quality Assurance: Uphold goSTOPS’ commitment to superior guest service. Oversee housekeeping, food service, and property cleanliness to exceed guest expectations. Guest Experience: Interact with guests to understand their needs, address inquiries, and resolve concerns professionally. Ensure a welcoming and memorable experience for all guests. Record Keeping and Data Management: Maintain accurate records, checklists, and inventory logs to ensure operational transparency and efficiency. Compile reports on property performance and provide actionable insights to management. Maintenance and Repairs: Collaborate with maintenance teams to address repair needs promptly and minimize disruptions. Conduct regular property inspections to ensure upkeep and compliance with brand standards. Budget Management: Oversee property budgets and expenditures. Optimize resources to maximize operational efficiency and cost-effectiveness. Qualifications and Requirements: Proven experience in hostel, hotel, or hospitality management. Strong leadership skills with the ability to motivate and manage diverse teams. Excellent communication and interpersonal skills for guest and team interactions. Proficiency in vendor management and service coordination. Detail-oriented with a strong focus on maintaining records and reports. Flexibility to thrive in a dynamic, fast-paced environment. Knowledge of budget management is an advantage. A bachelor’s degree in Hospitality Management or a related field is preferred. What We Offer: Competitive salary with Performance Linked Incentives (PLI). Additional benefits include Provident Fund (PF) and Employee State Insurance (ESIC). Complimentary accommodation provided by the company. Opportunity to work across pan-India properties in a growing organization. If you are passionate about hospitality, possess strong leadership abilities, and enjoy creating memorable guest experiences, we encourage you to apply and become a part of our journey to redefine backpacker hospitality in India

Guest Relation Executive

Madikeri, Karnataka

0 years

None Not disclosed

On-site

Not specified

Job Title: Guest Relations Executive Location: Coorg About Role - We are looking for a Guest Relations Executive / Senior Guest Relations Executive to join our team at goSTOPS, India's fastest-growing backpacker hostel brand. As a key member of the team, you will be responsible for ensuring an exceptional guest experience at our properties in South and West India, fostering a welcoming and vibrant atmosphere for all visitors. Roles and Responsibilities - Guest Services: Greet and welcome guests with a pleasant demeanor, providing excellent customer service throughout their stay. Front Desk Operations: Manage check-ins and check-outs efficiently, ensuring accurate completion of all necessary documentation. Communication: Handle phone calls, messages, and inquiries, redirecting them to relevant departments when necessary. Administrative Support: Maintain and organize files, records, and documents, updating them as needed. Create and manage spreadsheets for reporting and operational needs. Property Management Support: Conduct inventory checks and maintain records. Assist in the procurement of monthly supplies. Step in as the property in-charge during the absence of the property manager. Food and Beverage Assistance: Support the service of food and beverages to ensure guest satisfaction. Bookkeeping Assistance: Issue invoices, checks, and assist in basic bookkeeping tasks. Cross-Location Travel: Be willing to travel to other properties in South and West India when required. Qualifications/Knowledge/Experience A minimum of 6 months of industrial training or relevant experience in hospitality. A pleasant personality and excellent verbal and written communication skills. Final-year student or graduate from a Hotel Management program is preferred. Flexibility and enthusiasm for traveling across South and West India. What We Offer Compensation: A competitive salary, plus PLI, Provident Fund, and ESIC. Performance Incentives: Performance-linked incentives of up to 35% of the gross salary. Additional Perks: Complimentary accommodation and meals provided by the company. The opportunity to work at multiple PAN India locations with a focus on South and West regions. If you are passionate about hospitality, have a positive attitude, and love meeting new people, we encourage you to apply for this exciting opportunity. Be part of our team and help us continue to provide unique and unforgettable experiences for our guests.

Customer Experience Executive

Delhi

1 - 2 years

None Not disclosed

On-site

Not specified

goSTOPS is India's premier backpacker hostel chain, providing vibrant, affordable stays and experiences to the youth traveler. With a rapidly expanding network across the country, we’re committed to making travel affordable, accessible, and unforgettable. Join us as we shape the future of travel for the next generation! Role Summary We are looking for a Customer Experience Associate who will be responsible for ensuring a positive customer experience for our backpacker hostel brand. The ideal candidate will have excellent communication skills, a passion for travel, and a customer-centric mindset. Responsibilities: Respond tocustomer inquiries through various channels such as email, phone, and social media. Resolve customer issues promptly and efficiently to ensure high levels of customer satisfaction. Provide travel advice and recommendations to customers to enhance their experience. Collaborate with other departments such as housekeeping and maintenance to address customer complaints and concerns. Develop and maintain relationships with customers through follow-up communications. Manage customer feedback and reviews on various platforms such as Google, Booking.com, MMT, Hostelworld, etc. Requirements: Bachelor's degree in Hospitality, Marketing, Communications, or a related field. 1-2yearsofcustomer service experience in the hospitality industry, preferably in a hostel environment. Excellent communication skills in English, both verbal and written. Proficient in Google Apps and customer management systems such as Zoho Desk or other ticketing systems. Strong problem-solving and critical-thinking skills. Passion for travel and familiarity with backpacker culture. Ability to work flexible hours including weekends and holidays. Ability to work independently as well as part of a team. Positive attitude and customer-centric mindset

Accounts Executive/Sr Executive (F&B)

Delhi

1 - 3 years

INR Not disclosed

On-site

Part Time

goSTOPS is India's premier backpacker hostel chain, providing vibrant, affordable stays and experiences to the youth traveler. With a rapidly expanding network across the country, we’re committed to making travel affordable, accessible, and unforgettable. Join us as we shape the future of travel for the next generation! Role Summary We are looking for a detail-oriented and proactive F&B Accounting Executive to support the food & beverage team with day-to-day financial operations. The ideal candidate should have strong command over Excel, a solid understanding of accounting principles, and the ability Key Responsibilities Maintain and update F&B expense trackers regularly. Prepare and analyze Profit & Loss (P&L) statements specific to F&B outlets. Generate and manage Purchase Orders (POs) and verify Goods Receipt Notes (GRNs). Ensure all vendor invoices and bills are verified, recorded, and submitted for processing on time. Update the monthly vendor sheet as per the payment cycle and follow up on pending invoices. Use Excel functions like VLOOKUP, Pivot Tables, and basic formulas for daily reporting and consolidation. Liaise with outlet teams to collect daily sales, expense, and inventory data. Assist in monthly closing and reconciliation activities. Ensure accuracy in data entry and resolve any discrepancies. Prepare weekly and monthly consolidated reports for the management team. Work closely with the central F&B and finance team for audits and internal reviews. Experience, Skills and Competencies 1–3 years of experience in accounting or finance, preferably in the F&B, hospitality, or retail sector. Hands-on experience with managing P&L, vendor payments, and financial data tracking. Proficient in Microsoft Excel – VLOOKUP, Pivot Tables, IF formulas, basic data analysis. Familiarity with accounting tools/software. Basic understanding of GRN, PO generation, and inventory-related financial controls. Strong attention to detail and numerical accuracy. Good communication and interpersonal skills – ability to coordinate with multiple teams. Organized, dependable, and able to meet reporting deadlines. Problem-solving attitude and ability to manage data discrepancies efficiently. Ability to handle multiple priorities in a fast-paced environment.

Accounts Receivables Executive/Sr Executive

Delhi

1 - 2 years

INR Not disclosed

On-site

Part Time

goSTOPS is India's premier backpacker hostel chain, providing vibrant, affordable stays and experiences to the youth traveler. With a rapidly expanding network across the country, we’re committed to making travel affordable, accessible, and unforgettable. Join us as we shape the future of travel for the next generation! Role Summary Responsible for providing financial, administrative and clerical services and to ensuring accuracy and efficiency of operations. Process and monitor incoming payments and secure revenue by verifying and posting receipts, Reconciliation of AR daily basis with PMS, Payment Gateway, OTA Channels and Bank Reconciliation. Key Responsibilities Monitor accounts and incoming payments Daily Reconciliation in proper manner Perform verifying, classifying, computing, posting and recording accounts receivable data Verify discrepancies Reconcile the accounts receivable ledger Make sure that all payments are properly posted Assist in preparing detailing accounts receivable status Willing to work in Roaster Days Experience, Skills and Competencies Graduate degree in Finance, Accounting or Business Accounting Software Knowledge Preference will be given for Netsuite Oracle, MS Office Proficiency in Excel Vlookup, Hlookup, Pivot etc 1 to 2year of experience as an Accounts Receivable or similar role Very good understanding of basic accounting principles Proficient data entry skills along with a knack for numbers Experience with operating spreadsheets Experience with operating spreadsheets Critical thinker and problem-solving skills Good time-management skills

Human Resource Intern

Delhi

0 years

INR Not disclosed

On-site

Part Time

Role : Human Resource Intern Duration : 2-3 months About goSTOPS - goSTOPS is India's fastest-growing and most loved backpacker hostel brand. We're on a mission to make great quality social stays accessible to Gen Z and young travelers wherever their adventures take them. We operate a network of vibrant hostels across 30+ destinations in India, offering affordable, social, and experiential stays with quality beds, air-conditioned dorms, and private rooms, along with facilities like common areas, co-working spaces, and curated experiences. We're a young, fun-loving, and dynamic team passionate about transforming travel for the youth. Join us to make someone's travel dreams come true! Role Overview We are seeking an enthusiastic and proactive HR Intern to become an integral part of our People & Culture team at goSTOPS. If you're passionate about people, process, and building an incredible workplace culture, this is the perfect opportunity to kickstart your HR career. Key Responsibilities Talent Sourcing: Assist in identifying, attracting, and shortlisting potential candidates for various roles across our hostels and corporate functions using job boards, social media, and professional networks. Candidate Experience: Support the recruitment team in scheduling interviews, coordinating with candidates, and ensuring a positive candidate journey from application to offer. Job Ad Management: Draft, review, and post engaging job descriptions on various platforms to attract top talent. Applicant Tracking: Help maintain and update our applicant tracking system (ATS) to ensure accurate and organized candidate data. Initial Screening: Conduct preliminary resume screenings and initial phone calls to assess candidate suitability. Employee Data Management: Maintain accurate and confidential employee records, both physical and digital, ensuring compliance and easy accessibility. HR Documentation: Assist in preparing HR-related documents, letters, and reports as required. Policy & Process Support: Help in communicating and implementing HR policies and procedures across the organization. Employee Engagement Initiatives: Contribute to organizing and executing employee engagement activities, events, and internal communications that foster our unique goSTOPS culture. Administrative Support: Provide general administrative support to the HR department, including data entry, filing, and managing HR-related correspondence. What We're Looking For Currently pursuing or recently completed a Bachelor's or Master's degree in Human Resources, Business Administration, Psychology, or a related field. A strong, demonstrable interest in building a career in Human Resources, particularly within the hospitality or travel sector. Excellent written and verbal communication skills; ability to communicate clearly and empathetically. Highly organized, meticulous with details, and capable of managing multiple tasks efficiently. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and a willingness to learn new HR software/systems. Ability to handle confidential and sensitive information with utmost discretion and professionalism. A proactive, eager-to-learn attitude, and a strong team player mentality. Passion for travel and understanding the unique needs of a youth-centric brand like goSTOPS. What We Offer Hands-on experience in a dynamic and rapidly growing travel brand. Comprehensive exposure to both recruitment and HR operations. Direct mentorship and guidance from experienced HR professionals at goSTOPS. An opportunity to contribute to shaping the people-centric culture of a leading youth hostel chain.

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