Job Description: Financial Controller Location: Chandigarh (CCR) Company Overview: Theater is a dynamic and rapidly growing fashion start-up based in India. Our mission is to create India's best design-led, mass-premium western fashion company. At present, Theater specializes in footwear, stockings, bags and fragrances for women. Position Overview: Financial Controller will be responsible for managing all financial activities, ensuring compliance, and providing strategic financial insights to drive business decisions. This role involves overseeing accounting operations, budgeting, and financial reporting while ensuring sustainable profitability. Key Responsibilities: 1. Financial Strategy and Planning: Develop and implement financial strategies aligned with the company's goals. Provide data-driven financial insights to support strategic business decisions. 2. Budgeting and Forecasting: Lead the annual budgeting process, including forecasting revenue, expenses, and cash flow. Monitor budget performance and recommend adjustments as needed. 3. Accounting and Compliance: Oversee all accounting operations, ensuring accurate bookkeeping and record-keeping. Ensure compliance with all statutory and regulatory requirements, including tax filings and audits. 4. Financial Reporting: Prepare timely and accurate financial statements, including P&L, balance sheet, and cash flow statements. Present financial reports and insights to senior leadership and stakeholders. 5. Cash Flow and Working Capital Management: Manage cash flow to ensure liquidity and optimize working capital. Identify opportunities to improve financial efficiency and reduce costs. 6. Taxation and Audits: Ensure proper tax planning and compliance with GST, income tax, and other relevant laws. Coordinate with external auditors for smooth audit processes and report finalizations. 7. Risk Management: Identify financial risks and develop mitigation strategies. Implement internal controls to safeguard company assets and financial data. 8. Team Leadership: Lead and mentor the finance and accounts team to enhance productivity and performance. Foster a culture of accuracy, integrity, and accountability. 9.Collaboration and Strategy: Partner with other departments, including operations, marketing, and supply chain, to support financial decision-making. Contribute to business growth strategies with a financial lens. Qualifications : CA/MBA in Finance or equivalent qualification. 5+ years of experience in financial leadership roles, preferably within fashion, retail, or e-commerce sectors. Prior experience in a D2C or e-commerce-led organization is essential. Strong knowledge of accounting principles, financial reporting, and taxation. Proficiency in financial software and ERP systems. Excellent analytical, communication, and leadership skills. Application Process: Interested candidates may send their CVs to careers@theater.xyz with the following subject line: “Financial Controller CV ” Theater is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Show more Show less

Job Description: Customer Experience Executive Location: Chandigarh (CCR) Company Overview: Theater is a dynamic and rapidly growing fashion start-up based in India. Our mission is to create India's best design-led, mass-premium western fashion company. At present, Theater specializes in footwear, stockings, bags and fragrances for women. Position Overview : We are looking for a dedicated and customer-focused Customer Experience Executive to join our team. In this role, you will manage customer interactions across various channels including email, phone, and social media. Your primary responsibility will be to address customer inquiries, resolve issues, and collaborate with internal teams to ensure a smooth and positive experience for all our customers. Key Responsibilities: Engage with customers through email, phone calls, and social media, ensuring prompt and effective responses. Address customer inquiries, resolve issues, and follow through to ensure complete customer satisfaction. Identify and analyze recurring customer challenges and collaborate with relevant teams to implement lasting solutions. Maintain meticulous records of customer interactions and feedback. Work with Google Docs and Spreadsheets to track and analyze customer-related data. Maintaining customer relations and promoting the brand positively. Qualifications and Skills: Prior experience in customer service or related fields is preferred, but not required. Experience in D2C is required. Strong verbal and written communication skills. Excellent interpersonal skills and ability to build positive relationships. Problem-solving skills and proactive in addressing customer issues. Identifying customer trends and partnering with teams to address them. Application Process: Interested candidates can directly apply or send their CVs to careers@theater.xyz with the following subject line: “Customer Experience Executive CV ” Theater is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Show more Show less

Job Description: Customer Experience Executive Location: Chandigarh (CCR) Company Overview: Theater is a dynamic and rapidly growing fashion start-up based in India. Our mission is to create India's best design-led, mass-premium western fashion company. At present, Theater specializes in footwear, stockings, bags and fragrances for women. Position Overview : We are looking for a dedicated and customer-focused Customer Experience Executive to join our team. In this role, you will manage customer interactions across various channels including email, phone, and social media. Your primary responsibility will be to address customer inquiries, resolve issues, and collaborate with internal teams to ensure a smooth and positive experience for all our customers. Key Responsibilities: Engage with customers through email, phone, and social media, ensuring prompt and effective responses. Address customer inquiries, resolve issues, and follow through to ensure complete customer satisfaction. Identify and analyze recurring customer challenges and collaborate with relevant teams to implement lasting solutions. Maintain meticulous records of customer interactions and feedback. Work with Google Docs and Spreadsheets to track and analyze customer-related data. Maintaining customer relations and promoting the brand positively. Qualifications and Skills: Prior experience in customer service or related fields is preferred, but not required. Strong verbal and written communication skills. Excellent interpersonal skills and ability to build positive relationships. Problem-solving skills and proactive in addressing customer issues. Identifying customer trends and partnering with teams to address them. Application Process: Interested candidates can directly apply or send their CVs to [email protected] with the following subject line: “Customer Experience Executive CV ” Theater is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Type: Full-time Pay: ₹20,806.77 - ₹30,820.49 per month Schedule: Day shift Work Location: In person

Job Description: Customer Experience Executive Location: Chandigarh (CCR) Company Overview: Theater is a dynamic and rapidly growing fashion start-up based in India. Our mission is to create India's best design-led, mass-premium western fashion company. At present, Theater specializes in footwear, stockings, bags and fragrances for women. Position Overview : We are looking for a dedicated and customer-focused Customer Experience Executive to join our team. In this role, you will manage customer interactions across various channels including email, phone, and social media. Your primary responsibility will be to address customer inquiries, resolve issues, and collaborate with internal teams to ensure a smooth and positive experience for all our customers. Key Responsibilities: Engage with customers through email, phone, and social media, ensuring prompt and effective responses. Address customer inquiries, resolve issues, and follow through to ensure complete customer satisfaction. Identify and analyze recurring customer challenges and collaborate with relevant teams to implement lasting solutions. Maintain meticulous records of customer interactions and feedback. Work with Google Docs and Spreadsheets to track and analyze customer-related data. Maintaining customer relations and promoting the brand positively. Qualifications and Skills: Prior experience in customer service or related fields is preferred, but not required. Strong verbal and written communication skills. Excellent interpersonal skills and ability to build positive relationships. Problem-solving skills and proactive in addressing customer issues. Identifying customer trends and partnering with teams to address them. Application Process: Interested candidates can directly apply or send their CVs to careers@theater.xyz with the following subject line: “Customer Experience Executive CV ” Theater is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Type: Full-time Pay: ₹20,806.77 - ₹30,820.49 per month Schedule: Day shift Work Location: In person

Job Description: Customer Experience Executive Location: Chandigarh (CCR) Company Overview: Theater is a dynamic and rapidly growing fashion start-up based in India. Our mission is to create India's best design-led, mass-premium western fashion company. At present, Theater specializes in footwear, stockings, bags and fragrances for women. Position Overview : We are looking for a dedicated and customer-focused Customer Experience Executive to join our team. In this role, you will manage customer interactions across various channels including email, phone, and social media. Your primary responsibility will be to address customer inquiries, resolve issues, and collaborate with internal teams to ensure a smooth and positive experience for all our customers. Key Responsibilities: Engage with customers through email, phone, and social media, ensuring prompt and effective responses. Address customer inquiries, resolve issues, and follow through to ensure complete customer satisfaction. Identify and analyze recurring customer challenges and collaborate with relevant teams to implement lasting solutions. Maintain meticulous records of customer interactions and feedback. Work with Google Docs and Spreadsheets to track and analyze customer-related data. Maintaining customer relations and promoting the brand positively. Qualifications and Skills: Prior experience in customer service or related fields is preferred, but not required. Strong verbal and written communication skills. Excellent interpersonal skills and ability to build positive relationships. Problem-solving skills and proactive in addressing customer issues. Identifying customer trends and partnering with teams to address them. Application Process: Interested candidates can directly apply or send their CVs to careers@theater.xyz with the following subject line: “Customer Experience Executive CV ” Theater is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Type: Full-time Pay: ₹20,806.77 - ₹30,820.49 per month Schedule: Day shift Work Location: In person

About the Company: Theater is a dynamic and rapidly growing fashion start-up based in India. Our mission is to create India's best design-led, mass-premium western fashion company. At present, Theater specializes in footwear, stockings, bags and fragrances for women. About the Role: We’re looking for an Amazon Ads Specialist with a strong grasp of performance marketing to drive and scale paid campaigns across Amazon and other e-commerce platforms like Myntra, Nykaa, Flipkart, and quick commerce platforms (Zepto, Blinkit, Instamart). This role demands deep expertise in Amazon Ads, a data-driven mindset, and a strong bias for results. Responsibilities Amazon & Marketplace Advertising Lead end-to-end strategy and execution of paid ads on Amazon, including Sponsored Products (SP), Sponsored Brands (SB), and Sponsored Display (SD). Extend advertising strategy across Myntra Ads, Nykaa Ads, Flipkart PLA, and Q-commerce platforms. Media Planning and Budget Management Develop monthly and weekly media plans aligned with business goals, category priorities, and product launches. Manage advertising budgets effectively to align with business objectives and seasonal peaks. Campaign Optimization and Performance Monitoring Monitor and optimize campaigns daily to enhance ROAS, ACOS, and overall contribution margin. Conduct competitor and keyword analysis to stay ahead of market trends. Prepare regular performance reports with actionable insights and recommendations. Collaboration and Strategy Execution Work closely with marketplace account managers to leverage platform insights, beta programs, and upcoming opportunities. Collaborate with the catalog, creative, and pricing teams to ensure the right products, creatives, and pricing strategies are promoted. Innovation and Growth Identify gaps and new opportunities to drive incremental growth via brand store optimization, sponsored brand campaigns, and new ad formats. Test new ad placements and formats and foster a culture of experimentation. Qualifications 2–4 years of hands-on experience with Amazon Ads Console and other marketplace ad platforms (Myntra, Nykaa, Flipkart, etc.) Strong understanding of marketplace performance metrics—ROAS, TACOS, ACOS, CPC, CTR, CVR. Proven track record of scaling ads profitably and achieving growth targets. Excellent analytical skills with proficiency in Excel, Google Sheets, and reporting dashboards. Strong communication and collaboration skills to work cross-functionally. Application Process Interested candidates may send their CVs to careers@theater.xyz with the following subject line: “Amazon Ads Specialist CV” Equal Opportunity Statement Theater is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Show more Show less

Job Description: Assistant Manager – Warehouse Operations Location: Chandigarh (CCR) Company Overview: Theater is a dynamic and rapidly growing fashion start-up based in India. Our mission is to create India's best design-led, mass-premium western fashion company. At present, Theater specializes in footwear, stockings, bags, and fragrances for women. Position Overview: We are looking for a detail-oriented and driven Assistant Manager – Warehouse Operations to join our team. In this role, you will be responsible for managing the overall warehouse activities including picking, packing, inventory flow, and dispatch. You will lead a team to ensure timely order fulfilment while maintaining accuracy, safety, and operational excellence. Key Responsibilities: Supervise the packing of goods to ensure products are prepared and dispatched in saleable condition. Oversee the picking process and ensure accurate selection of inventory against customer orders. Manage a team of pickers and packers, focusing on productivity, accuracy, and adherence to SLAs. Monitor daily order dispatches to ensure timely and accurate delivery. Maintain and update all fulfilment-related dashboards with a focus on data accuracy and transparency. Identify and resolve operational issues and bottlenecks in picking, packing, and dispatch workflows. Implement best practices in inventory handling and order management to reduce errors and improve efficiency. Coordinate with warehouse, logistics, and customer service teams to ensure a smooth fulfilment process. Maintain quality, safety, and cleanliness standards across the fulfilment center. Qualifications and Skills: 2–4 years of experience in warehouse, dispatch, or e-commerce fulfilment operations. Strong leadership and team management skills. Proficiency in using operational dashboards and Excel/Google Sheets. Strong problem-solving skills and a proactive approach to operational challenges. Excellent organizational and communication abilities. Application Process: Interested candidates can directly apply or send their CVs to careers@theater.xyz with the following subject line: “Assistant Manager – Warehouse Operations CV ” Theater is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Experience: total: 2 years (Preferred) Work Location: In person

Job Description: Assistant Manager – Warehouse Operations Location: Chandigarh (CCR) Company Overview: Theater is a dynamic and rapidly growing fashion start-up based in India. Our mission is to create India's best design-led, mass-premium western fashion company. At present, Theater specializes in footwear, stockings, bags, and fragrances for women. Position Overview: We are looking for a detail-oriented and driven Assistant Manager – Warehouse Operations to join our team. In this role, you will be responsible for managing the overall warehouse activities including picking, packing, inventory flow, and dispatch. You will lead a team to ensure timely order fulfilment while maintaining accuracy, safety, and operational excellence. Key Responsibilities: Supervise the packing of goods to ensure products are prepared and dispatched in saleable condition. Oversee the picking process and ensure accurate selection of inventory against customer orders. Manage a team of pickers and packers, focusing on productivity, accuracy, and adherence to SLAs. Monitor daily order dispatches to ensure timely and accurate delivery. Maintain and update all fulfilment-related dashboards with a focus on data accuracy and transparency. Identify and resolve operational issues and bottlenecks in picking, packing, and dispatch workflows. Implement best practices in inventory handling and order management to reduce errors and improve efficiency. Coordinate with warehouse, logistics, and customer service teams to ensure a smooth fulfilment process. Maintain quality, safety, and cleanliness standards across the fulfilment center. Qualifications and Skills: 2–4 years of experience in warehouse, dispatch, or e-commerce fulfilment operations. Strong leadership and team management skills. Proficiency in using operational dashboards and Excel/Google Sheets. Strong problem-solving skills and a proactive approach to operational challenges. Excellent organizational and communication abilities. Application Process: Interested candidates can directly apply or send their CVs to careers@theater.xyz with the following subject line: “Assistant Manager – Warehouse Operations CV ” Theater is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Experience: total: 2 years (Preferred) Work Location: In person

Job Description: Customer Experience Executive Location: Chandigarh (CCR) Company Overview: Theater is a dynamic and rapidly growing fashion start-up based in India. Our mission is to create India's best design-led, mass-premium western fashion company. At present, Theater specializes in footwear, stockings, bags and fragrances for women. Position Overview : We are looking for a dedicated and customer-focused Customer Experience Executive to join our team. In this role, you will manage customer interactions across various channels including email, phone, and social media. Your primary responsibility will be to address customer inquiries, resolve issues, and collaborate with internal teams to ensure a smooth and positive experience for all our customers. Key Responsibilities: Engage with customers through email, phone, and social media, ensuring prompt and effective responses. Address customer inquiries, resolve issues, and follow through to ensure complete customer satisfaction. Identify and analyze recurring customer challenges and collaborate with relevant teams to implement lasting solutions. Maintain meticulous records of customer interactions and feedback. Work with Google Docs and Spreadsheets to track and analyze customer-related data. Maintaining customer relations and promoting the brand positively. Qualifications and Skills: Prior experience in customer service or related fields is preferred, but not required. Strong verbal and written communication skills. Excellent interpersonal skills and ability to build positive relationships. Problem-solving skills and proactive in addressing customer issues. Identifying customer trends and partnering with teams to address them. Application Process: Interested candidates can directly apply or send their CVs to careers@theater.xyz with the following subject line: “Customer Experience Executive CV ” Theater is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Type: Full-time Pay: ₹20,806.77 - ₹30,820.49 per month Schedule: Day shift Application Question(s): Have you worked with a fashion, lifestyle, or D2C e-commerce brand before? Experience: total: 1 year (Preferred) Work Location: In person

About the Company : Theater is a dynamic and rapidly growing fashion start-up based in India. Our mission is to create India's best design-led, mass-premium western fashion company. At present, Theater specializes in footwear, stockings, bags and fragrances for women. About the Role : We are looking for a dedicated and customer-focused Customer Experience Executive to join our team. In this role, you will manage customer interactions across various channels including email, phone, and social media. Your primary responsibility will be to address customer inquiries, resolve issues, and collaborate with internal teams to ensure a smooth and positive experience for all our customers. Responsibilities : Engage with customers through email, phone, and social media, ensuring prompt and effective responses. Address customer inquiries, resolve issues, and follow through to ensure complete customer satisfaction. Identify and analyze recurring customer challenges and collaborate with relevant teams to implement lasting solutions. Maintain meticulous records of customer interactions and feedback. Work with Google Docs and Spreadsheets to track and analyze customer-related data. Maintaining customer relations and promoting the brand positively. Qualifications : Prior experience in customer service or related fields is preferred, but not required. Strong verbal and written communication skills. Excellent interpersonal skills and ability to build positive relationships. Problem-solving skills and proactive in addressing customer issues. Identifying customer trends and partnering with teams to address them. Theater is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Application Process : Interested candidates can directly apply or send their CVs to careers@theater.xyz with the following subject line: “Customer Experience Executive CV”

Job Description: Customer Experience Executive Location: Chandigarh (CCR) Company Overview: Theater is a dynamic and rapidly growing fashion start-up based in India. Our mission is to create India's best design-led, mass-premium western fashion company. At present, Theater specializes in footwear, stockings, bags and fragrances for women. Position Overview : We are looking for a dedicated and customer-focused Customer Experience Executive to join our team. In this role, you will manage customer interactions across various channels including email, phone, and social media. Your primary responsibility will be to address customer inquiries, resolve issues, and collaborate with internal teams to ensure a smooth and positive experience for all our customers. Key Responsibilities: Engage with customers through email, phone, and social media, ensuring prompt and effective responses. Address customer inquiries, resolve issues, and follow through to ensure complete customer satisfaction. Identify and analyze recurring customer challenges and collaborate with relevant teams to implement lasting solutions. Maintain meticulous records of customer interactions and feedback. Work with Google Docs and Spreadsheets to track and analyze customer-related data. Maintaining customer relations and promoting the brand positively. Qualifications and Skills: Prior experience in customer service or related fields is preferred, but not required. Strong verbal and written communication skills. Excellent interpersonal skills and ability to build positive relationships. Problem-solving skills and proactive in addressing customer issues. Identifying customer trends and partnering with teams to address them. Application Process: Interested candidates can directly apply or send their CVs to careers@theater.xyz with the following subject line: “Customer Experience Executive CV ” Theater is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Type: Full-time Pay: ₹20,806.77 - ₹30,820.49 per month Schedule: Day shift Application Question(s): Have you worked with a fashion, lifestyle, or D2C e-commerce brand before? Experience: total: 1 year (Preferred) Work Location: In person

Job Description: Customer Experience Manager Location: Chandigarh (CCR) Company Overview: Theater is a dynamic and rapidly growing fashion start-up based in India. Our mission is to create India's best design-led, mass-premium western fashion company. At present, Theater specializes in footwear, stockings, bags and fragrances for women. Position Overview: The Customer Experience Manager will be responsible for designing and implementing strategies to enhance customer satisfaction, loyalty, and brand reputation. This role will focus on streamlining customer support processes, gathering insights, and driving initiatives that deliver exceptional service. Key Responsibilities: 1. Customer Service Strategy: Develop and implement customer experience strategies aligned with the brand’s goals. Create seamless customer journeys across all touchpoints, from inquiry to post-purchase support. 2. Team Leadership: Lead and mentor the customer support team to ensure timely and effective resolution of queries. Foster a customer-first mindset within the team and across the organization. 3. Feedback and Insights: Gather customer feedback through surveys, reviews, and direct interactions. Analyze feedback data to identify trends and areas for improvement. 4. Process Optimization: Streamline customer service processes for efficiency and accuracy. Implement tools and technology to automate responses and track service metrics. 5. Complaint Resolution: Oversee grievance redressal mechanisms to handle escalations promptly and professionally. Ensure a fair, empathetic, and transparent resolution process. 6. Collaboration and Innovation: Work closely with product, marketing, and operations teams to address customer pain points. Introduce innovative ideas to enhance customer delight and loyalty. 7. Performance Monitoring: Establish KPIs for customer satisfaction (CSAT), Net Promoter Score (NPS), and response times. Track and report performance metrics to leadership. Qualifications: Bachelor's degree in Business, Communications, or related field. 3+ years of experience in customer experience leadership, preferably within fashion or retail. Strong problem-solving, communication, and interpersonal skills. Proven track record in enhancing customer satisfaction and loyalty. Experience with CRM tools, MS-office and Google Sheets. Application Process: Interested candidates may send their CVs to careers@theater.xyz with the following subject line: “Customer Experience Manager CV ” Theater is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About the Company: Theater is a dynamic and rapidly growing fashion start-up based in India. Our mission is to create India's best design-led, mass-premium western fashion company. At present, Theater specializes in footwear, stockings, bags and fragrances for women. About the Role: We’re looking for an Amazon Ads Specialist with a strong grasp of performance marketing to drive and scale paid campaigns across Amazon and other e-commerce platforms like Myntra, Nykaa, Flipkart, and quick commerce platforms (Zepto, Blinkit, Instamart). This role demands deep expertise in Amazon Ads, a data-driven mindset, and a strong bias for results. Responsibilities Amazon & Marketplace Advertising Lead end-to-end strategy and execution of paid ads on Amazon, including Sponsored Products (SP), Sponsored Brands (SB), and Sponsored Display (SD). Extend advertising strategy across Myntra Ads, Nykaa Ads, Flipkart PLA, and Q-commerce platforms. Media Planning and Budget Management Develop monthly and weekly media plans aligned with business goals, category priorities, and product launches. Manage advertising budgets effectively to align with business objectives and seasonal peaks. Campaign Optimization and Performance Monitoring Monitor and optimize campaigns daily to enhance ROAS, ACOS, and overall contribution margin. Conduct competitor and keyword analysis to stay ahead of market trends. Prepare regular performance reports with actionable insights and recommendations. Collaboration and Strategy Execution Work closely with marketplace account managers to leverage platform insights, beta programs, and upcoming opportunities. Collaborate with the catalog, creative, and pricing teams to ensure the right products, creatives, and pricing strategies are promoted. Innovation and Growth Identify gaps and new opportunities to drive incremental growth via brand store optimization, sponsored brand campaigns, and new ad formats. Test new ad placements and formats and foster a culture of experimentation. Qualifications 2–4 years of hands-on experience with Amazon Ads Console and other marketplace ad platforms (Myntra, Nykaa, Flipkart, etc.) Strong understanding of marketplace performance metrics—ROAS, TACOS, ACOS, CPC, CTR, CVR. Proven track record of scaling ads profitably and achieving growth targets. Excellent analytical skills with proficiency in Excel, Google Sheets, and reporting dashboards. Strong communication and collaboration skills to work cross-functionally. Application Process Interested candidates may send their CVs to careers@theater.xyz with the following subject line: “Amazon Ads Specialist CV” Equal Opportunity Statement Theater is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Description: Customer Experience Executive Location: Chandigarh (CCR) Company Overview: Theater is a dynamic and rapidly growing fashion start-up based in India. Our mission is to create India's best design-led, mass-premium western fashion company. At present, Theater specializes in footwear, stockings, bags and fragrances for women. Position Overview : We are looking for a dedicated and customer-focused Customer Experience Executive to join our team. In this role, you will manage customer interactions across various channels including email, phone, and social media. Your primary responsibility will be to address customer inquiries, resolve issues, and collaborate with internal teams to ensure a smooth and positive experience for all our customers. Key Responsibilities: Engage with customers through email, phone calls, and social media, ensuring prompt and effective responses. Address customer inquiries, resolve issues, and follow through to ensure complete customer satisfaction. Identify and analyze recurring customer challenges and collaborate with relevant teams to implement lasting solutions. Maintain meticulous records of customer interactions and feedback. Work with Google Docs and Spreadsheets to track and analyze customer-related data. Maintaining customer relations and promoting the brand positively. Qualifications and Skills: Prior experience in customer service or related fields is preferred, but not required. Strong verbal and written communication skills. Excellent interpersonal skills and ability to build positive relationships. Problem-solving skills and proactive in addressing customer issues. Identifying customer trends and partnering with teams to address them. Application Process: Interested candidates can directly apply or send their CVs to careers@theater.xyz with the following subject line: “Customer Experience Executive CV ” Theater is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Description: Amazon Ads Specialist Location: Chandigarh (CCR) Company Overview: Theater is a dynamic and rapidly growing fashion start-up based in India. Our mission is to create India's best design-led, mass-premium western fashion company. At present, Theater specializes in footwear, stockings, bags and fragrances for women. Position Overview: We’re looking for an Amazon Ads Specialist with a strong grasp of performance marketing to drive and scale paid campaigns across Amazon and other e-commerce platforms like Myntra, Nykaa, Flipkart, and quick commerce platforms (Zepto, Blinkit, Instamart). This role demands deep expertise in Amazon Ads, a data-driven mindset, and a strong bias for results. Key Responsibilities: Amazon & Marketplace Advertising Lead end-to-end strategy and execution of paid ads on Amazon, including Sponsored Products (SP), Sponsored Brands (SB), and Sponsored Display (SD). Extend advertising strategy across Myntra Ads, Nykaa Ads, Flipkart PLA, and Q-commerce platforms. Media Planning and Budget Management Develop monthly and weekly media plans aligned with business goals, category priorities, and product launches. Manage advertising budgets effectively to align with business objectives and seasonal peaks. Campaign Optimization and Performance Monitoring Monitor and optimize campaigns daily to enhance ROAS, ACOS, and overall contribution margin. Conduct competitor and keyword analysis to stay ahead of market trends. Prepare regular performance reports with actionable insights and recommendations. Collaboration and Strategy Execution Work closely with marketplace account managers to leverage platform insights, beta programs, and upcoming opportunities. Collaborate with the catalog, creative, and pricing teams to ensure the right products, creatives, and pricing strategies are promoted. Innovation and Growth Identify gaps and new opportunities to drive incremental growth via brand store optimization, sponsored brand campaigns, and new ad formats. Test new ad placements and formats and foster a culture of experimentation. Qualifications: 2–4 years of hands-on experience with Amazon Ads Console and other marketplace ad platforms (Myntra, Nykaa, Flipkart, etc.) Strong understanding of marketplace performance metrics—ROAS, TACOS, ACOS, CPC, CTR, CVR. Proven track record of scaling ads profitably and achieving growth targets. Excellent analytical skills with proficiency in Excel, Google Sheets, and reporting dashboards. Strong communication and collaboration skills to work cross-functionally. Application Process: Interested candidates may send their CVs to careers@theater.xyz with the following subject line: “Amazon Ads Specialist CV ” Theater is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Type: Full-time Pay: ₹35,000.00 - ₹50,000.00 per month Schedule: Day shift Monday to Friday Ability to commute/relocate: Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): How many years of work experience do you have with Amazon Ads Console? Experience: Advertising: 2 years (Preferred) Work Location: In person

Job Description: Amazon Ads Specialist Location: Chandigarh (CCR) Company Overview: Theater is a dynamic and rapidly growing fashion start-up based in India. Our mission is to create India's best design-led, mass-premium western fashion company. At present, Theater specializes in footwear, stockings, bags and fragrances for women. Position Overview: We’re looking for an Amazon Ads Specialist with a strong grasp of performance marketing to drive and scale paid campaigns across Amazon and other e-commerce platforms like Myntra, Nykaa, Flipkart, and quick commerce platforms (Zepto, Blinkit, Instamart). This role demands deep expertise in Amazon Ads, a data-driven mindset, and a strong bias for results. Key Responsibilities: Amazon & Marketplace Advertising Lead end-to-end strategy and execution of paid ads on Amazon, including Sponsored Products (SP), Sponsored Brands (SB), and Sponsored Display (SD). Extend advertising strategy across Myntra Ads, Nykaa Ads, Flipkart PLA, and Q-commerce platforms. Media Planning and Budget Management Develop monthly and weekly media plans aligned with business goals, category priorities, and product launches. Manage advertising budgets effectively to align with business objectives and seasonal peaks. Campaign Optimization and Performance Monitoring Monitor and optimize campaigns daily to enhance ROAS, ACOS, and overall contribution margin. Conduct competitor and keyword analysis to stay ahead of market trends. Prepare regular performance reports with actionable insights and recommendations. Collaboration and Strategy Execution Work closely with marketplace account managers to leverage platform insights, beta programs, and upcoming opportunities. Collaborate with the catalog, creative, and pricing teams to ensure the right products, creatives, and pricing strategies are promoted. Innovation and Growth Identify gaps and new opportunities to drive incremental growth via brand store optimization, sponsored brand campaigns, and new ad formats. Test new ad placements and formats and foster a culture of experimentation. Qualifications: 2–4 years of hands-on experience with Amazon Ads Console and other marketplace ad platforms (Myntra, Nykaa, Flipkart, etc.) Strong understanding of marketplace performance metrics—ROAS, TACOS, ACOS, CPC, CTR, CVR. Proven track record of scaling ads profitably and achieving growth targets. Excellent analytical skills with proficiency in Excel, Google Sheets, and reporting dashboards. Strong communication and collaboration skills to work cross-functionally. Application Process: Interested candidates may send their CVs to careers@theater.xyz with the following subject line: “Amazon Ads Specialist CV ” Theater is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Type: Full-time Pay: ₹35,000.00 - ₹50,000.00 per month Schedule: Day shift Monday to Friday Ability to commute/relocate: Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): How many years of work experience do you have with Amazon Ads Console? Experience: Advertising: 2 years (Preferred) Work Location: In person

As a Data Analyst Intern at Theater, a dynamic fashion start-up based in Chandigarh (CCR), you will play a crucial role in assisting with data gathering, analysis, and reporting. The company's mission is to become India's leading design-led, mass-premium western fashion company, specializing in footwear, stockings, bags, and fragrances for women. Your primary responsibilities will include collecting and extracting data from various sources, performing basic data analysis to identify trends and insights, creating reports and visualizations using Excel/Google Sheets, preparing and cleaning datasets for analysis, and collaborating with cross-functional teams to support them with data-related tasks. To excel in this role, you should have a strong proficiency in Excel, including formulas, pivot tables, and charts, as well as experience with Google Sheets for collaborative work. Additionally, familiarity with data extraction techniques such as APIs and web scraping, attention to detail, analytical thinking, and strong communication skills are essential. The ideal candidate should have completed or be pursuing a Bachelor's degree in Data Science, Statistics, Mathematics, or a related field. Previous experience with data analysis through internships or projects would be a plus. If you are interested in this internship opportunity, please send your CV to careers@theater.xyz with the subject line "Data Analyst Intern CV". Theater is an equal opportunity employer that values diversity and is dedicated to creating an inclusive work environment for all employees. This internship is a 4-6 month contract with a day shift schedule from Monday to Friday, requiring in-person work at the Chandigarh location.,

Job Description: Video Editor Location: Chandigarh (CCR) Company Overview: Theater is a dynamic and rapidly growing fashion start-up based in India. Our mission is to create India's best design-led, mass-premium western fashion company. At present, Theater specializes in footwear, stockings, bags and fragrances for women. Position Overview: We are looking for a creative and detail-oriented Video Editor to join our team. You’ll be responsible for editing video content across various formats, including product launches, ads, social media reels, and brand campaigns. You should be someone who can transform raw footage into compelling stories that align with our brand tone and audience. Key Responsibilities: · Edit videos for product showcases, marketing campaigns, social media, and internal communications. · Work closely with the creative and marketing teams to align visual storytelling with brand messaging. · Add music, transitions, sound effects, and motion graphics to enhance viewer engagement. · Integrate high-quality typography and kinetic text into videos with a strong understanding of type hierarchy, font pairing, and readability. · Ensure consistency in style, color grading, and brand elements across all video content. · Manage and organize raw footage, project files, and asset libraries. · Optimize videos for various digital platforms (Instagram, YouTube, Facebook, etc.). · Stay updated with editing trends, visual storytelling styles, and typography in motion design. Key Requirements: · 2–4 years of experience in video editing with a strong, diverse portfolio. · Proficiency in Adobe Premiere Pro, After Effects, Figma, Photoshop and other editing tools. · Solid understanding of sound design, pacing, and visual storytelling. · Strong sense of design aesthetics, especially in motion typography and layout design. · Expertise in using typography effectively in video (titles, lower-thirds, transitions, etc.). · Familiarity with social media formats and platform-specific requirements. Application Process: Interested candidates may send their CVs to careers@theater.xyz with the following subject line: “Video Editor CV ” Theater is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Description: Supply Chain Associate Location: Chandigarh (CCR) Company Overview: Theater is a dynamic and rapidly growing fashion start-up based in India. Our mission is to create India's best design-led, mass-premium western fashion company. At present, Theater specializes in footwear, stockings, bags and fragrances for women. Position Overview: We are seeking highly skilled and strategic Supply Chain Associate. The successful candidate will possess extensive experience in supply chain management in the related industry, demonstrate strong analytical capabilities, and excel in cross-functional collaboration. This pivotal role is essential for ensuring the efficient flow of materials and information from suppliers to customers, ultimately supporting our organizational goals. Key Responsibilities: Supply Chain and Procurement Management Own supply chain agility, ensure continuous improvement of production quality and lead time Ensure timely delivery of components and/or inventory by vendors. Identify and resolve any supply chain bottlenecks or issues that may affect category performance. Develop and maintain strong relationships with vendors and suppliers. Negotiate contracts, pricing, and terms to ensure the best value for the company. Collaboration with Sampling Team: Partner with the sampling and creative teams to ensure that product launches and new designs align with category goals and market trends. Ensure that the creative team understands category priorities and timelines, monitor creative deliverables and escalate delays wherever required. Collaboration with Category Team: Ensure that supply chain management is in alignment with overall category strategy for various categories, including inventory for components or products or packaging. Qualifications: Bachelor’s degree in Business, Fashion Merchandising, Supply Chain Management, or a related field. 2-4 years of experience in supply chain management, preferably in the fashion industry. Strong understanding of fashion trends, consumer behavior, and retail dynamics. Excellent negotiation, communication, and relationship management skills. Proficient in inventory management systems and data analysis tools. Ability to work in a fast-paced, dynamic environment and manage multiple priorities. Key Competencies: Ability to Get Things Done Negotiation Analytical & Problem-Solving Skills Cross-Functional Collaboration Adaptability & Flexibility Strong Communication & Interpersonal Skills Application Process: Interested candidates may send their CVs to careers@theater.xyz with the following subject line: “Supply Chain Associate CV ” Theater is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

As a Customer Experience Executive at Theater, a dynamic fashion start-up based in Chandigarh (CCR), you will play a crucial role in managing customer interactions with a focus on providing exceptional service. Theater's mission is to become India's leading design-led, mass-premium western fashion company, specializing in footwear, stockings, bags, and fragrances for women. Your primary responsibility will involve engaging with customers through various channels such as email, phone, and social media to address inquiries, resolve issues, and ensure a seamless experience for all customers. By collaborating with internal teams, you will identify recurring challenges and work towards implementing effective solutions to enhance customer satisfaction. Key Responsibilities: - Respond to customer queries promptly and effectively across email, phone, and social media platforms. - Resolve customer issues and ensure their satisfaction by following up on all concerns. - Analyze customer feedback to identify trends and collaborate with relevant teams for continuous improvement. - Maintain detailed records of customer interactions and data analysis using Google Docs and Spreadsheets. - Foster positive customer relations and uphold the brand image effectively. Qualifications and Skills: - Previous experience in customer service or related fields is an advantage but not mandatory. - Proficient verbal and written communication skills. - Strong interpersonal skills to establish and nurture relationships with customers. - Proactive problem-solving abilities to address customer issues promptly. - Ability to identify customer trends and work with teams to address them effectively. The application process welcomes interested candidates to apply directly or share their CVs at careers@theater.xyz with the subject line "Customer Experience Executive CV." Theater values diversity and is an equal opportunity employer committed to fostering an inclusive workplace environment. This is a full-time position with a day shift schedule. Prior experience working with fashion, lifestyle, or D2C e-commerce brands is preferred but not required. The ideal candidate should have at least 1 year of relevant experience and be willing to work in person at the designated location.,