Customer experience and sales manager

3 - 7 years

0 Lacs

Posted:1 week ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

You will be working for a luxury jewellery brand, where having experience in the international market is essential. Your responsibilities will include: - Being customer-obsessed and establishing trust through your interactions - Identifying opportunities to enhance the Angara experience consistently - Focusing on customer retention, reducing churn, and enhancing customer satisfaction - Providing product options, alternatives, and customizations to meet sales targets - Cultivating customer loyalty for current and future purchases - Acting as the customer advocate and suggesting solutions to enhance our services - Experimenting with new strategies to deliver value to customers - Collaborating with support teams to address customer issues effectively - Innovating on behalf of customers to enhance our products and services.,

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