You will be working for a luxury jewellery brand, where having experience in the international market is essential. Your responsibilities will include: - Being customer-obsessed and establishing trust through your interactions - Identifying opportunities to enhance the Angara experience consistently - Focusing on customer retention, reducing churn, and enhancing customer satisfaction - Providing product options, alternatives, and customizations to meet sales targets - Cultivating customer loyalty for current and future purchases - Acting as the customer advocate and suggesting solutions to enhance our services - Experimenting with new strategies to deliver value to customers - Collaborating with support teams to address customer issues effectively - Innovating on behalf of customers to enhance our products and services.,
As a part of our luxury jewellery brand team, you will play a key role in the international market. Your primary responsibilities will include: - Demonstrating a customer-obsessed approach to establish trust and credibility through meaningful conversations. - Identifying and advocating for opportunities to enhance the Angara experience continuously. - Focusing on driving customer retention, minimizing churn rate, and elevating overall customer satisfaction levels. - Providing customers with a range of product options, suggesting alternatives, and offering customizations to meet and exceed sales targets. - Cultivating customer loyalty for both current and future transactions, ensuring repeat business. - Acting as the voice of the customer within the organization, sharing insights and suggestions to enhance our overall customer experience. - Experimenting with new strategies to enhance customer value and satisfaction. - Collaborating effectively with support teams to address any customer concerns or issues promptly. - Taking an innovative approach on behalf of the customer to enhance our products and services continuously.,