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Customer Engagement Specialist

Customer Engagement Specialist

Talent Corner Hr Services

1 - 3 years

2 - 4 Lacs

mumbai

Posted:1 week ago| Platform:

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Skills Required

customer engagement customer experience management whatsapp marketing retention marketing

Work Mode

Hybrid

Job Type

Full Time

Job Description

Engage with customers on WhatsApp: listen, guide, and recommend the right product.
Share product options via photos, videos, and voice notes—no copy-paste repliesManage follow-ups and ensure no lead/query is missedWhatsApp automations

Required Candidate profile

Excellent written & spoken communicationComfortable with Excel (filters, sorting, data management)Familiarity with Shopify or willingness to learn quicklyConsistent with follow-ups

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Customer Engagement Specialist