Customer Deal Desk Specialist

Customer Deal Desk Specialist

dynamic environment

Key Responsibilities:

• Handle complex quoting, including onboarding, expansion, Supersede, replenishment, and renewals.


• Prepare and validate quotes and contracts to ensure compliance with Oracle standards.


• Assist with resolving issues in the quoting and ordering process, including troubleshooting system errors.


• Ensure smooth deal flow and address any roadblocks quickly.


• Manage escalated issues and work with internal teams to resolve them in a timely manner.


• Track and monitor critical issues, ensuring they are addressed promptly.


• Monitor deal progress and proactively identify potential delays or issues.


• Collaborate with other teams to ensure deals are closed on time.


• Stay updated on new processes and technologies.


• Learn and adapt to changes in tools, processes, and internal systems as the organization evolves.


• Lead or participate in process improvement initiatives, providing feedback on existing processes and suggesting ways to optimize deal workflows.

Qualifications & Skills:

• Bachelor s degree in business, Finance, Accounting, or related field


• 1-2 years in a Deal Desk or similar role, ideally in a technology or cloud environment.


• Proven expertise in complex quoting, ordering processes, and contract management within a cloud-based or technology environment.


• Experience in leading internal teams through complex deal-related scenarios.


• Familiarity with deal processing tools (e.g., Sales Cloud, Oracle CPQ).


• Proficient in Microsoft Office (Excel, Word, PowerPoint).


• Strong communication skills, both written and verbal.


• Ability to collaborate effectively with internal teams to solve problems.


• Quick to identify issues and propose solutions.


• Proactive in managing and tracking deals to ensure timely closure.


• Comfortable with change and quick to learn new processes and tools.


• Able to adapt to evolving systems and workflows in a fast-paced environment.


• Strong organizational skills and the ability to manage multiple tasks.


• Reliable and accountable for delivering on responsibilities.

Additional Information:

• Work Schedule:



• Location: Bengaluru, India.

Career Level - IC1

Customer Deal Desk Specialist

dynamic environment

Key Responsibilities:

• Handle complex quoting, including onboarding, expansion, Supersede, replenishment, and renewals.


• Prepare and validate quotes and contracts to ensure compliance with Oracle standards.


• Assist with resolving issues in the quoting and ordering process, including troubleshooting system errors.


• Ensure smooth deal flow and address any roadblocks quickly.


• Manage escalated issues and work with internal teams to resolve them in a timely manner.


• Track and monitor critical issues, ensuring they are addressed promptly.


• Monitor deal progress and proactively identify potential delays or issues.


• Collaborate with other teams to ensure deals are closed on time.


• Stay updated on new processes and technologies.


• Learn and adapt to changes in tools, processes, and internal systems as the organization evolves.


• Lead or participate in process improvement initiatives, providing feedback on existing processes and suggesting ways to optimize deal workflows.

Qualifications & Skills:

• Bachelor s degree in business, Finance, Accounting, or related field


• 1-2 years in a Deal Desk or similar role, ideally in a technology or cloud environment.


• Proven expertise in complex quoting, ordering processes, and contract management within a cloud-based or technology environment.


• Experience in leading internal teams through complex deal-related scenarios.


• Familiarity with deal processing tools (e.g., Sales Cloud, Oracle CPQ).


• Proficient in Microsoft Office (Excel, Word, PowerPoint).


• Strong communication skills, both written and verbal.


• Ability to collaborate effectively with internal teams to solve problems.


• Quick to identify issues and propose solutions.


• Proactive in managing and tracking deals to ensure timely closure.


• Comfortable with change and quick to learn new processes and tools.


• Able to adapt to evolving systems and workflows in a fast-paced environment.


• Strong organizational skills and the ability to manage multiple tasks.


• Reliable and accountable for delivering on responsibilities.

Additional Information:

• Work Schedule:



• Location: Bengaluru, India.