Customer Care Representative

Job Description

Job description Job Title : Customer Care Representative – Day Shift (Aluva) Location : iBell, Thottumugham, Aluva Join a growing team with a trusted brand in India! We’re looking for a Customer Care Representative to handle incoming calls, assist customers with product/service queries, and coordinate with our service team. This is a full-time role with day shift work and a friendly office environment. What You’ll Do Answer customer calls and assist with queries about products and services. Log and track service complaints with internal teams. Provide information on warranties and service processes. Coordinate with the technical team for quick resolution. Follow up with customers and maintain records. What We’re Looking For Any graduate, with good communication in English & Hindi . Confident phone manner, polite and customer-first approach. Organized and able to work in a fast-paced environment. Why Join Us Work with iBell Power Tools , a trusted name in India. Stable, full-time job with scope to grow in customer support. Supportive team culture and streamlined training. Job Details Job Type: Full-time (Day Shift) Location: Thottumugham, Aluva (In-office only) Languages: Hindi & English (Required) Job Type: Full-time Schedule: Day shift Language: Hindi (Required) English (Required) Work Location: In person Job Type: Full-time Pay: ₹12,000.00 - ₹13,000.00 per month Schedule: Day shift Language: Hindi (Preferred) English (Preferred) Work Location: In person