Customer Care Representative

0 years

1 Lacs

Posted:15 hours ago| Platform: GlassDoor logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Job Summary:

We are seeking a proactive and customer-focused Sales Representative to handle incoming customer inquiries, provide product information, and arrange product demonstrations. The ideal candidate will have excellent communication skills, a professional attitude, and the ability to assist customers in a friendly and efficient manner.

Key Responsibilities:

  • Respond promptly to incoming calls, emails, messages, and walk-in inquiries.
  • Understand customer needs and provide accurate information about products and services.
  • Schedule and coordinate product demonstrations or showroom visits.
  • Follow up with potential leads to ensure a high conversion rate.
  • Maintain records of customer interactions, inquiries, and follow-ups.
  • Coordinate with the sales and technical teams to ensure timely demos and client satisfaction.
  • Update and maintain customer databases or CRM tools.
  • Support the sales team with administrative tasks as needed.

Job Type: Full-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

  • Work from home

Work Location: In person

Expected Start Date: 20/08/2025

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