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Customer Care Representative

Customer Care Representative

10xgrowthaccelerator

0 years

0 Lacs

Noida Uttar Pradesh

Posted:6 months ago| Platform: Indeed logo

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Skills Required

chat support service resolve communication assessment score test schedule planning

Work Mode

On-site

Job Type

Full Time

Job Description

Roles and Responsibilities: Manage customer inquiries and issues through both chat (80%) and voice support (20%). Provide outstanding customer service to ensure customer satisfaction and effectively resolve concerns. Maintain a professional and courteous communication style in both English and Hindi. Accurately record customer interactions and escalate complex issues when necessary. Adapt to various customer interactions and handle them efficiently in a fast-paced environment. Requirements: Skills: Strong communication skills in English and Hindi, clear speaking voice, and ability to pass Versant-4 or an equivalent assessment. Experience: Open to freshers and experienced candidates. Versant Score: A score of 5 on the Versant test is required . Additional Information: Work Location: Noida Sector - 62 Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Health insurance Provident Fund Schedule: Rotational shift Supplemental Pay: Performance bonus Ability to commute/relocate: Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required) Education: Higher Secondary(12th Pass) (Required) Language: Hindi (Preferred) English (Required) Location: Noida, Uttar Pradesh (Required) Work Location: In person Speak with the employer +91 8917397886

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Customer Care Representative