Customer Care Representative

1 - 6 years

0 Lacs

Posted:1 day ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

DCB Bank is a modern Indian bank that provides innovative banking solutions to its customers.

Job Summary:

We are seeking a highly motivated and sales-driven Outbound Sales Insurance Representative to join our team in Secunderabad. The successful candidate will be responsible for selling insurance products to customers through outbound calls, meeting sales targets, and providing excellent customer service.

Key Responsibilities:

1. Make outbound calls to customers to sell insurance products, such as life insurance, health insurance, and general insurance.
2. Understand customer needs and provide tailored insurance solutions to meet their requirements.3. Meet monthly sales targets and maintain high-quality sales standards.4. Ensure accurate documentation and verification of customer information.5. Provide excellent customer service, responding to customer queries and resolving issues promptly.6. Stay up-to-date with DCB Bank's insurance products, policies, and procedures.7. Collaborate with internal teams, including sales support and operations, to ensure seamless customer experience.

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