Customer Care Professional

WE’RE HIRING!

Position: Customer Care Professional (Full-Time | On-site)

Location: Vennala, Kochi

Company Description

At notespaedia, we are dedicated to revolutionizing education by offering a platform for seamless note-taking and learning. Our tools are designed to enhance the learning experience and make education more accessible, shareable, and collaborative. Join us in our mission to become the world's largest note-sharing platform for students and be part of the next education revolution.

Role Description

This is a full-time, on-site role for a Customer Care Professional at Notespaedia. The role involves ensuring customer satisfaction by providing prompt and effective support, addressing customer concerns using analytical skills, communicating clearly with users, and delivering high-quality customer service on a daily basis.

Requirements

• Customer Satisfaction, Customer Support, and Customer Service skills
• Strong communication and analytical skills
• Language fluency English and Hindi
• Excellent problem-solving and interpersonal abilities
• Ability to work effectively in a team environment
• Good attention to detail and organizational skills
• Previous experience in customer service is an added advantage
• Bachelor’s degree in a related field is preferred

How to Apply

notespaedia@gmail.com

Immediate candidates preferred.