Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in kasaragod
>
Nidi business Consultancy
>
Customer Care Manager

Customer Care Manager

Nidi business Consultancy

1 years

3 - 4 Lacs

kasaragod

Posted:15 hours ago| Platform: GlassDoor logo

Apply

Skills Required

compliance metrics reports marketing security resolve support service

Work Mode

On-site

Job Type

Full Time

Job Description

Urgent Requirement

Customer Care Manager Female

Location Edapally

Qualification - Graduation with Excellent Communication

Languages Known - English, Telugu, Kannada, ( any 3 ) Malayalam

salary -25k to 40k

JOB DESCRIPTION

Key Responsibilities:
Lead and manage the branch customer care operations
Ensure the branch meets its sales and revenue targets by developing and executing business strategies.
Oversee all operations ensuring compliance with internal policies and regulatory requirements.
Build and maintain strong relationships with customers, ensuring customer satisfaction and retention.
Monitor branch performance metrics and generate reports for senior management.
Implement marketing initiatives to promote the branch and grow the customer base.
Ensure the security of the gold stored in the branch and manage risk.
Handle customer complaints and resolve issues promptly.
Maintain strict adherence to RBI guidelines and other financial regulations

Job Type: Full-time

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

Cell phone reimbursement

Education:

Bachelor's (Preferred)

Experience:

total work: 1 year (Preferred)
Technical support: 2 years (Preferred)
Customer service: 3 years (Required)

Language:

Hindi (Preferred)
English (Preferred)

Work Location: In person

More Jobs at Nidi business Consultancy

Business Development Executive (BDE)

Cochin

5.0 - 5.0 yrs

INR 0 - 0 Lacs

Business Development Manager (BDM)

Calicut

45.0 - 45.0 yrs

INR 0 - 0 Lacs

Sales and Marketing

Coimbatore, Tamil Nadu

Experience: Not specified

INR 0 - 0 Lacs

Sales and Marketing

Coimbatore

Experience: Not specified

INR 0 - 0 Lacs

Logistics Manager

India

5.0 - 5.0 yrs

INR 0 - 0 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.