11148 Customer Care Jobs - Page 23

The job involves providing service to the customers of one of the biggest e-commerce companies in India, in a voice based call center environment

Greetings from The Job Factory !!!! We are India's Largest BPO Recruitment Company. Golden opportunity for freshers and Experience Salary Range : 6.5L.P.A + Incentive US SHIFT IMMEDIATE JOINERS ONLY UG FRESHERS ALSO CAN APPLY For more information please call smitha - 9880964847 /9880952642 (WhatsApp / call) Role & responsibilities : Manage inbound and outbound calls from international customers to provide assistance and resolve inquiries. Deliver exceptional customer service by efficiently addressing customer queries and providing effective solutions. Assist with product or service-related questions, troubleshooting, and technical support (if applicable). Maintain a high level of product knowledge to provide accurate information and resolve customer concerns. Accurately document and update customer information in the companys CRM system. Follow company policies and service level agreements (SLAs) to ensure high customer satisfaction. Communicate in a clear, polite, and professional manner to ensure a positive customer experience. Meet individual and team performance targets, such as call handling time, customer satisfaction scores, and first-call resolution. Collaborate with other team members and departments to improve service delivery. Preferred candidate profile : Fluency in English: Excellent verbal communication skills in English (knowledge of additional languages is a plus). Communication Skills: Clear, confident, and customer-centric communication skills. Problem-Solving: Ability to handle complex issues with professionalism and patience. Adaptability: Comfortable with a fast-paced environment and adjusting to changing customer needs. Technical Skills: Basic knowledge of computer applications and CRM software. Time Management: Strong time management skills to handle high call volumes efficiently. Experience: Previous experience in customer service, technical support, or a voice-based role is preferred. Freshers are also encouraged to apply. Education: Minimum high school diploma; a college degree is preferred. Shift Flexibility: Willingness to work flexible hours, including weekends and holidays. Perks and benefits : Competitive Salary: Attractive salary based on experience and skills. Performance-Based Incentives: Rewards and incentives for achieving KPIs such as customer satisfaction, call quality, etc. Health Benefits: Comprehensive medical insurance and healthcare plans. Retirement Benefits: Provident fund, retirement savings, or pension options. Paid Time Off: Generous vacation days, sick leave, and public holidays. Employee Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs. Work-Life Balance: Flexible working hours and paid time off to support work-life balance. Career Growth Opportunities: Opportunities for internal promotions and career development. Training & Development: Ongoing training to help you enhance both personal and professional skills. Recognition & Rewards: Regular recognition for top performers, including Employee of the Month awards. Regards Smitha HR TEAM

SUMMARY We are hiring a customer support executive for one of our leading clients Location- Bangalore Fresher or Experienced Qualification- Graduate Job Description- Eligibility Criteria- Should have good communication skills We need people with strong problem-solving skills Should be ready to do work from office The candidate must be fluent in Telugu &Hindi Salary - NTH: 17k + 58k Variable pay Shift- Day shift Week off- Sunday off Mode of Interview- Virtual/ Telephonic Requirements Eligibility Criteria- Should have good communication skills We need people with strong problem-solving skills Should be ready to do work from office The candidate must be fluent in Telugu & Hindi Benefits Benefits Salary - NTH: 17 + 8k Variable pay Shift- Day shift Week off- Sunday off

Hiring for International Customer Service Location - Noida & Gurgaon 5 Days working Rotational shifts & offs 2 way cabs Lucrative incentives Free meals* Grad & UG both can apply Fresher can also apply Hansika - 9779403372 Shantanu - 8800256129

Responsibilities: * Maintain confidentiality at all times * Provide emotional support through phone calls * Respond promptly to customer queries via phone * Collaborate with team on crisis situations Sales incentives

Urgent Hiring: Customer Support Executive (Voice Process) Uber India Location: RR Towers, 134/106/43, Hosur Main Road, Hosa Road Intersection, Opposite Hosa Road Metro Station, Bangalore Work Mode: Work from Office Working Days: 6 days a week Shift: Day Shift Joining: Immediate Joiners Preferred Job Overview: We are urgently hiring Customer Support Executives (Voice Process) for Uber India . The ideal candidates will be responsible for handling customer queries and delivering an exceptional service experience via voice support. Key Responsibilities: Handle inbound and outbound calls to assist and resolve customer queries. Deliver accurate and complete information to customers. Ensure high levels of customer satisfaction through professional communication. Maintain and update records using Google Sheets or MS Excel . Eligibility Criteria: Education: Graduation is mandatory . Languages Required: Must be fluent in English and Hindi Kannada speaking is a plus. Skills: Excellent verbal communication skills. Basic knowledge of Google Sheets and MS Excel . Experience: Freshers and experienced candidates are welcome to apply. Salary Structure: Freshers: 15,000 (Fixed) + 4,000 (Performance-Based Variable) Experienced: 18,000 (Performance-Based Variable) Benefits: PF & ESI provided Note: No cab facility available

SUMMARY Job Role: Inbound Support Associate Day Shift (Kolkata) Responsibilities: Handle inbound calls efficiently and professionally Provide accurate, valid, and complete information by using the right tools and resources Identify candidate's issues and resolve them on time or escalate when necessary Maintain detailed records of candidate interactions in excel. Prepare daily, weekly, and monthly MIS reports in Excel Location: Hybrid (New Alipore , Kolkata) Candidate must work from the office 2 days a week Out of Location(Work from Home Mode) Requirements Bachelor's degree in any field Good communication skills required Freshers or candidates with up to 1 year of BPO Or tele calling experience will be preferred. Must have laptop or desktop with 8 GB RAM Must have stable wifi/ network connection Benefits Salary : Upto Rs.14,000 take home

Coordinate and oversee daily hospitality operations Manage guest services and ensure customer satisfaction at all times Supervise housekeeping, front office, and food & beverage teams Maintain high standards of cleanliness, presentation, and service delivery Handle guest complaints and resolve issues efficiently and professionally Collaborate with vendors and service providers to ensure timely and quality delivery Assist in planning and executing corporate events, conferences, and meetings Maintain records of budgets, expenses, and operational reports Ensure compliance with health, safety, and hygiene standards

Prepare and serve coffee and other beverages according to company recipes and standards. Provide excellent customer service by greeting and assisting customers. Maintain cleanliness and organization of the coffee bar and seating area. Operate coffee machines, grinders, and other equipment safely and efficiently. Manage cash register, process transactions, and handle customer payments. Restock supplies and ingredients as needed. Ensure adherence to health and safety guidelines in food preparation and serving.

Preferred candidate profile We are looking for a smart and responsible fresher with basic computer knowledge to join our office team. This role is suitable for someone who wants to start their career in an office environment and is comfortable using a computer for daily tasks. Role & responsibilities Data entry operator responsibilities include collecting and entering data in databases and maintaining accurate records of valuable company information. Our ideal candidate has essential data entry skills, like fast typing with an eye for detail and familiarity with spreadsheets and online forms. You will work with a data team and data manager. Previous experience as a data entry clerk or similar position will be considered an advantage. Ultimately, a successful Data entry operator will be responsible for maintaining accurate, up-to-date and useable information in our systems.

Warm Greetings from Rivera Manpower Services , Hiring: Content Moderation Associate (1-3 Years Experience) Location: Bangalore | Work Mode: Work from Office Shifts: Rotational (including weekends) Apply Now: 7829336034 / 7829336202 / 9986267393 /8884777961 Eligibility: Any Graduate 1 to 3 years of experience in customer support (voice/chat/email) Strong communication & comprehension skills Minimum typing speed: 30 WPM Must be comfortable working in rotational shifts and handling sensitive content Job Responsibilities: Review and moderate user-generated content (text, image, video, audio) per client guidelines Investigate and resolve issues flagged by users or systems Provide customer support via live chat, email, and calls Handle content escalations , ensure quality & compliance Maintain detailed records of customer interactions Collaborate with internal teams and follow escalation protocols Preferred Skills: Prior experience in B2C customer service Knowledge of online advertising is a plus Strong attention to detail, emotional resilience & critical thinking Familiarity with Trust & Safety operations or content review processes

Roles and Responsibilities Handle customer queries via phone calls, emails, and chats to resolve their concerns in a timely and professional manner. Provide accurate information on products/services to customers through effective communication skills. Identify opportunities to upsell/cross-sell relevant products/services based on customer needs. Maintain records of all interactions with customers using CRM software (e.g., Salesforce). Collaborate with internal teams to resolve complex issues that require escalation. Desired Candidate Profile 1-3 years of experience in BPO customer service or related field. Excellent communication skills in English language (spoken & written). Proficiency in handling multiple tasks simultaneously while maintaining accuracy and efficiency. Ability to work effectively under pressure during peak hours or high-volume call periods.

Customer Care Executive • Shifts: Rotational, 9hour shift • Experience: Fresher Can Apply • Salary: Up to 25,000CTC • Role: Handle inbound calls & chats, resolve queries efficiently Call 022-6964-7085for interview Required Candidate profile Customer Care Executive • Shifts: Rotational, 9hour shift • Salary: Up to 25,000CTC • Role: Handle inbound calls & chats, resolve queries efficiently Call 022-6964-7085for interview

Customer Care Executive • Shifts: Rotational, 9hour shift • Workweek: 5days, 2days off • Salary: Up to 38,000CTC • Role: Handle inbound calls & chats, resolve queries efficiently.

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook Genpact Mega Virtual drive for Customer service: Voice roles (English) on 28th July 2025 || Gurgaon Note: If you have already been interviewed for the same role within last 7 days then kindly ignore the invite. **Experience in INTERNATIONAL VOICE PROCESS is mandatory. Date: 28th July 2025 Time: 11:30 AM - 1:30 PM MS Teams Meeting ID: 432 074 914 4892 MS Teams meeting Passcode: FP7TU9bN Location: Gurgaon Experience: 2-6 years (previous exp. in international voice process) Shifts: Flexible with any shift Responsibilities Respond to customer queries and customer's concern. Provide support for data collection to enable Recovery of the account for end user. Maintain a deep understanding of client process and policies. Reproduce customer issues and escalate product bugs. Provide excellent customer service to our customers. You should be responsible to exhibit capacity for critical thinking and analysis. Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment. Qualifications we seek in you Minimum qualifications Graduate (Any Discipline) Minimum 18 months of relevant experience is required. Preferred qualifications Previous experience in international customer service role Effective probing skills and analyzing /understanding skills You should be able to work on a flexible schedule (including weekend shift) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training **Please keep your E-Aadhar card handy while appearing for interview.

Voice and chat domestic & International bpo Hiring for Chandigarh Customer Care operations CTC 22k to 35K 100% Selection in bpo Walk-In Interviews SCF 19,Top Floor,Phase 11, Mohali Whats App CV 7696517846 www.callcenterjobs.anejabusinessgroup.com Required Candidate profile We are Hiring for All Call Center and bpo Companies Based in Mohali And Chandigarh . Free Hiring No Charges CTC up to 35K Walk-In Interviews SCF 19,Top Floor,Phase 11, Mohali Whats App CV 7696517846 Perks and benefits SCf 19 , Top Floor,Phase 11 Mohali 7696517846

( Excellent opportunity to get Trained and then contribute to CUSTOMER CARE role in a leading FINTECH Company. The period of Internship will be 1 year with potential full-time Job post completion of training. Selected candidates will get Stipend from date of joining! You will be trained by experienced Company Managers; this will be very beneficial to you for future career as well. Benefits Certificate of completion Exposure to Fintech processes Potential for full-time placement upon successful internship Stipend/Salary will be discussed and finalized based on the interview. 12th pass with Computer skills (MS Office) are welcome to apply. Start Date 1st August Location Noida Sector 68 (Interested Candidates can reach me out at shobhit.sharma@rapipay.com or connect at WhatsApp -9958852174)

SUMMARY Job Title: Telecaller (Female) Location: Kolkata Job Summary: We are seeking motivated and confident Female Telecallers to join our team in Kolkata. The ideal candidate should possess excellent communication skills in English, have a persuasive tone, and be comfortable handling outbound and inbound calls. Key Responsibilities: Make outbound calls to prospective customers to promote products/services Handle inbound customer queries with professionalism Maintain and update customer databases Follow up on leads and convert them into appointments or sales Achieve daily/weekly call targets and maintain call quality standards Maintain call records and share daily reports with the supervisor Requirements Requirements: Minimum 6 months of telecalling or customer service experience Fluency in English is mandatory Strong communication and interpersonal skills Ability to handle rejections and remain confident Basic computer knowledge (MS Excel, CRM tools preferred) Must be a quick learner and adaptable Preferred Attributes: Self - motivated and result-driven Friendly and courteous attitude over the phone Ability to work independently as well as in a team

*We have an urgent opening for Sales Executive-Chakan, Pune, for an OEM* *Experience- 2+ Years* *Qualification-Any Graduation* *Mandatory Language- Gujarati, Bengali, Kannada, Tamil* *Job Description* 1. Handle both inbound and outbound customer interactions, ensuring timely response to all sales enquiries. 2. Respond to enquiries related to the Hoisting & Port Business Unit through calls, emails, and online platforms. 3. Qualify leads based on customer intent, categorize them as Hot, Warm, or Cold, and ensure accurate and up-to-date CRM entries. 4. Maintain close coordination with field teams and engineers to drive timely follow-ups and lead closures. 5. Draft professional, well-structured emails and manage individual follow-ups consistently to maintain lead engagement. 6. Effectively gather customer requirements and recommend the most suitable product solutions. 7. Generate and manage MIS reports and track lead status updates for regular review and reporting. 8. Demonstrate excellent communication skills in Hindi, English. 9. Be proficient in MS Excel and reporting tools for data analysis and documentation. 10. Show a proactive and innovative approach to streamline lead management and enhance conversion efficiency. *If you are interested or you have any reference for this job role please share resume or number on this mail id muskan.amormc.com@gmail.com.* *Regards* *Muskan*

Openings For Banks and other Ecommerce companies Qualification: Any Graduate/ experience Candidate should be fluent in Hindi and English 6 Days working 1 Rotational Off immediate joining CTC upto 35k If interested call Pallavi 9343632026 Perks and benefits .

Providing complete information about the product to customer Solving all product or service related issues of the customers Preparing the Customer Service Guideline should have non voice exp Keeping a Record of the Customers Call @ Pallavi 9343632026

*CANDIDATES PLEASE NOTE : CALLS HAVE TO BE MADE TO OUR DESIGNATED RECRUITMENT CONSULTANTS MENTIONED BELOW TO BOOK AN INTERVIEW SLOT IN OUR OFFICE. ANY REFERENCES WOULD BE HIGHLY APPRECIATED. (Candidates please call other numbers or SMS if in case the recruiters are busy) Chethana @ 7829336034 Varshini @ 8310474825 Sampriktha @ 6360905880 Openings available: Process Name: International Non Voice / Semi-Voice / Customer Service / Client Management. Shift Timings: Day Rotational Shift and US Shift. Work Location : Bangalore Salary Package : 3.5 lakh -4.2Lakh Rounds of Interviews : HR round / Non Versant / Manager Round Graduate Qualifications :Undergraduate/ Any Graduates Post-Graduate Qualifications : Any Post-Graduates Experience Needed : Candidates who are Fresher's / Recent Graduates / Candidates with Backlogs can apply. Experience in International BPO / Call Center / Client Servicing / Customer Service / Technical Support / Marketing / Sales / KPO / ITES or any other relevant domain can apply *CANDIDATES PLEASE NOTE : CALLS HAVE TO BE MADE TO OUR DESIGNATED RECRUITMENT CONSULTANTS MENTIONED ABOVE TO BOOK AN INTERVIEW SLOT IN OUR OFFICE. ANY REFERENCES WOULD BE HIGHLY APPRECIATED. DIRECT WALK-INS TO COMPANY LOCATION NOT ALLOWED / ONLINE APPLICATION NOT ALLOWED. Required Candidate profile * Candidates who are Freshers/Recent graduates or relevant experience can apply *Possess good analytical skills - detail oriented *Possess good communication skills, both oral and written *Be familiar with Microsoft applications and working knowledge of MS excel *Have a good attitude - should be committed to the work Perks and Benefits Salary Hikes / Incentives.

*CANDIDATES PLEASE NOTE : CALLS HAVE TO BE MADE TO OUR DESIGNATED RECRUITMENT CONSULTANTS MENTIONED BELOW TO BOOK AN INTERVIEW SLOT IN OUR OFFICE. ANY REFERENCES WOULD BE HIGHLY APPRECIATED. (Candidates please call other numbers or SMS if in case the recruiters are busy) Chethana @ 7829336034 Varshini @ 8310474825 Sampriktha @ 6360905880 Openings available: Process Name: International Non Voice / Semi-Voice / Customer Service / Client Management. Shift Timings: Day Rotational Shift and US Shift. Work Location : Bangalore Salary Package : 3.5 lakh -4.2Lakh Rounds of Interviews : HR round / Non Versant / Manager Round Graduate Qualifications :Undergraduate/ Any Graduates Post-Graduate Qualifications : Any Post-Graduates Experience Needed : Candidates who are Fresher's / Recent Graduates / Candidates with Backlogs can apply. Experience in International BPO / Call Center / Client Servicing / Customer Service / Technical Support / Marketing / Sales / KPO / ITES or any other relevant domain can apply *CANDIDATES PLEASE NOTE : CALLS HAVE TO BE MADE TO OUR DESIGNATED RECRUITMENT CONSULTANTS MENTIONED ABOVE TO BOOK AN INTERVIEW SLOT IN OUR OFFICE. ANY REFERENCES WOULD BE HIGHLY APPRECIATED. DIRECT WALK-INS TO COMPANY LOCATION NOT ALLOWED / ONLINE APPLICATION NOT ALLOWED. Required Candidate profile * Candidates who are Freshers/Recent graduates or relevant experience can apply *Possess good analytical skills - detail oriented *Possess good communication skills, both oral and written *Be familiar with Microsoft applications and working knowledge of MS excel *Have a good attitude - should be committed to the work Perks and Benefits Salary Hikes / Incentives.

We are hiring in TASKUS for International Voice process SALARY RANGE : 25k CTC - 37k CTC Location : GURGAON / NOIDA REQUIREMETNS - Excellent communication skills are required - Minimum 3 months of International BPO exp is required - Immediate joiners only - UG/ Graduates both can apply FOR MORE INQUIRY , CONTACT US ON : HR BINEETA : 9622399891 HR SOHAM : 9352492579

SUMMARY Looking Both Fresher/Exp candidates ready to work in A VOICE Process in Leading KOLKATA MNC. Excellent Communication Skills. WORK FROM OFFICE. Salary up to 5lpa for EXP(more than 1 year) Freshers Salary : 3.6 LPA CTC. NOTE: Only Kolkata location candidates can apply. Requirements * Any Undergraduate / Graduate fresher and exp with excellent English communication can apply * Should have excellent communication (read/write/speak) * Should be smart and have convincing skills * Doing outbound calls and providing information * Selling products and promos * Helping customer * Comfortable to work in rotational shift Benefits PF+ESIC+HEALTH INSURANCE+ GREAT MNC CULTURE+ LUXURIOUS OFFICFE+ CABS + IJP.