Customer Care Executive

Zonac Knitting Machines

0 - 2 years

0 - 2 Lacs

Noida

Posted:1 month ago| Platform:

Apply

Skills Required

Telecalling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Summary:

We are looking for a motivated and customer-focused individual to join our team as a Customer Calling Executive. The ideal candidate will be responsible for making outbound calls and handling inbound inquiries, ensuring excellent customer service and addressing customer concerns effectively.

Key Responsibilities:

Make outbound calls to customers for sales, follow-ups, or feedback.
Handle inbound customer inquiries and provide necessary assistance.
Understand customer needs and provide relevant solutions or information.
Maintain accurate records of customer interactions and transactions in the CRM system.
Follow up with customers to ensure satisfaction and resolution of issues.
Collaborate with internal teams to address customer concerns efficiently.

Required Skills & Qualifications:

Graduation is any stream.
Excellent verbal and written communication skills.
Ability to handle customer queries with patience and professionalism.
Strong problem-solving skills and a customer-first approach.
Ability to work in a fast-paced environment.
Prior experience in a similar role is a plus but not mandatory.

More Jobs at Zonac Knitting Machines

Sales Head (Pan India)- Channel Distribution

Greater Noida

16 - 20 yrs

INR 35 - 40 Lacs

Female Graduate Fresher (BA, Bcom)- Non Technical- Greater Noida

Greater Noida

Experience: Not specified

INR 1 - 2 Lacs

Branding Exe/Marketing Senior Executive- Male

Greater Noida

5 - 7 yrs

INR 4 - 5 Lacs

KAM- E commerce - Bonjour Brand (Apparel)

Greater Noida

4 - 5 yrs

INR 3 - 4 Lacs

Performance Marketing Specialist

Greater Noida

4.0 - 5.0 yrs

INR 5 - 6 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.