Customer Care Executive

0 - 31 years

1 - 2 Lacs

sivanchetti gardens bengaluru/bangalore

Posted:5 days ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are seeking a highly motivated and customer-focused individual to join our Customer Support team as a Customer Support Executive. The successful candidate will be responsible for handling inbound and outbound customer calls, resolving customer queries, and providing excellent customer service. Key Responsibilities: - Handle customer calls in a timely and professional manner - Resolve customer complaints and issues via phone, email, or chat - Provide accurate and complete information about products/services - Document customer interactions in CRM software - Meet sales targets and promote company products/services - Collaborate with internal teams to resolve customer issues - Maintain high levels of customer satisfaction and loyalty

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