*Job Title:* Telesales Executive *Reports to:* Sales Manager/Team Lead *Job Summary:* We're looking for a results-driven Telesales Executive to join our team. The successful candidate will be responsible for generating new business leads, building customer relationships, and driving sales growth through outbound calls and effective communication. *Key Responsibilities:* 1. Make outbound calls to prospective customers to promote products/services. 2. Identify and qualify leads, and convert them into sales opportunities. 3. Build rapport with customers, understand their needs, and present tailored solutions. 4. Meet or exceed monthly sales targets and performance metrics. 5. Maintain accurate records of customer interactions using CRM software. 6. Follow up with existing customers for repeat business and referrals. 7. Stay up-to-date with product knowledge, industry trends, and competitor activity. *Requirements:* 1. Excellent communication, persuasion, and negotiation skills. 2. Strong sales and customer service skills. 3. Ability to work in a target-driven environment and manage rejection. 4. Proficiency in CRM software and telesales tools. 5. Previous telesales experience (preferred but not essential). 6. Strong analytical and time management skills. *Soft Skills:* 1. Resilience and persistence. 2. Confidence and enthusiasm. 3. Active listening and adaptability. 4. Goal-oriented and results-driven.

*Job Title:* Customer Care Executive *Reports to:* Customer Care Manager/Team Lead *Job Summary:* We are seeking a highly skilled and customer-focused Customer Care Executive to join our team. The successful candidate will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring high customer satisfaction levels. *Key Responsibilities:* 1. Respond to customer inquiries via phone, email, chat, or other channels in a timely and professional manner. 2. Resolve customer complaints and issues efficiently, providing solutions or alternatives when possible. 3. Provide product/service information, troubleshooting, and technical support as needed. 4. Document customer interactions accurately and update CRM systems. 5. Meet or exceed customer satisfaction and first-call resolution targets. 6. Collaborate with internal teams (e.g., sales, operations) to resolve customer issues. 7. Stay up-to-date with product/service knowledge and company policies. *Requirements:* 1. Excellent communication and interpersonal skills. 2. Strong problem-solving and conflict resolution skills. 3. Ability to work in a fast-paced environment and manage multiple priorities. 4. Proficiency in CRM software and other customer care tools. 5. Previous customer care experience (preferred but not essential). 6. Strong analytical and time management skills. *Soft Skills:* 1. Empathy and patience. 2. Active listening. 3. Adaptability and flexibility. 4. Positive attitude and professionalism.

*Job Title:* Telesales Executive *Reports to:* Sales Manager/Team Lead *Job Summary:* We're looking for a results-driven Telesales Executive to join our team. The successful candidate will be responsible for generating new business leads, building customer relationships, and driving sales growth through outbound calls and effective communication. *Key Responsibilities:* 1. Make outbound calls to prospective customers to promote products/services. 2. Identify and qualify leads, and convert them into sales opportunities. 3. Build rapport with customers, understand their needs, and present tailored solutions. 4. Meet or exceed monthly sales targets and performance metrics. 5. Maintain accurate records of customer interactions using CRM software. 6. Follow up with existing customers for repeat business and referrals. 7. Stay up-to-date with product knowledge, industry trends, and competitor activity. *Requirements:* 1. Excellent communication, persuasion, and negotiation skills. 2. Strong sales and customer service skills. 3. Ability to work in a target-driven environment and manage rejection. 4. Proficiency in CRM software and telesales tools. 5. Previous telesales experience (preferred but not essential). 6. Strong analytical and time management skills. *Soft Skills:* 1. Resilience and persistence. 2. Confidence and enthusiasm. 3. Active listening and adaptability. 4. Goal-oriented and results-driven.