customer handling packing sorting maintain inward &outward register Job Type: Full-time Pay: From ₹12,000.00 per month Work Location: In person Application Deadline: 08/08/2025
customer handling packing sorting maintain inward &outward register Job Type: Full-time Pay: From ₹12,000.00 per month Work Location: In person Application Deadline: 08/08/2025
customer handling packing sorting maintain inward &outward register Job Type: Full-time Pay: From ₹12,000.00 per month Work Location: In person
customer handling packing sorting maintain inward &outward register Job Type: Full-time Pay: From ₹12,000.00 per month Work Location: In person
CUSTOMER CARE EXECUTIVE Location: KOCHI Department: Customer Support / Service Reports to: Customer Support Manager / Team Lead Employment Type: Full-Time Job Summary: We are seeking a Customer Care Executive to join our team and be the first point of contact for our customers. The ideal candidate will be responsible for addressing customer inquiries, resolving complaints, and providing excellent service across various communication channels, including phone, email, chat, or social media. Key Responsibilities: Handle incoming customer queries and complaints in a professional and timely manner. Provide accurate, valid, and complete information using the right tools and resources. Resolve customer issues efficiently and follow up to ensure full resolution. Maintain records of customer interactions and transactions. Escalate complex or unresolved issues to the appropriate department or supervisor. Ensure customer satisfaction and provide professional customer support. Adhere to company policies and procedures while handling customer interactions. Achieve performance targets such as customer satisfaction, response time, and resolution time. Key Skills and Competencies: Excellent communication and interpersonal skills Problem-solving and conflict resolution skills Patience, empathy, and a customer-first attitude Ability to work under pressure and manage time effectively Familiarity with CRM systems and practices (preferred) Basic computer skills (MS Office, email, etc.) Educational Qualifications: Minimum: Bachelor's Degree in any discipline Preferred: Bachelor's Degree in any discipline Experience: 0-2 0–2 years of experience in a customer service or call center environment (Freshers may apply) Working Conditions: Shift-based work may be required (Day/Night/Rotational) Office-based or remote work options depending on company policy Job Types: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹15,000.00 per month Work Location: In person
Job Title: Senior Accountant Company: Malabar Worldwide Logistics Pvt. Ltd. Location: Ernakullam , kaloor Department: Finance & Accounts Reports To: Finance Manager / Head of Finance About the Company: Malabar Worldwide Logistics Pvt. Ltd. is a leading provider of comprehensive logistics and supply chain solutions, offering freight forwarding, warehousing, transportation, and customs clearance services. With a strong presence in global markets, we are committed to operational excellence, customer satisfaction, and innovation in logistics management. Position Summary: The Senior Accountant will be responsible for managing the company’s financial accounting, reporting, and compliance functions. This role involves ensuring accuracy in financial records, preparing financial statements, overseeing statutory compliance, and supporting management in financial planning and analysis. Key Responsibilities: Maintain and reconcile general ledger accounts, ensuring accuracy and completeness of financial data. Prepare monthly, quarterly, and annual financial statements in accordance with accounting standards. Oversee accounts payable and receivable, bank reconciliations, and expense control. Ensure timely and accurate filing of GST, TDS, and other statutory returns. Coordinate with auditors for internal and statutory audits. Assist in budgeting, forecasting, and variance analysis. Monitor cash flow and prepare cash flow projections. Review and improve internal controls and accounting processes. Support management with financial analysis, cost control, and performance reporting. Liaise with banks, tax consultants, and external stakeholders as required. Qualifications and Skills: Bachelor’s degree in Accounting, Finance, or Commerce Minimum 1-2years of accounting experience, preferably in the logistics, freight forwarding, or supply chain industry. Strong knowledge of Tally / ERP systems, MS Excel, and accounting standards. Hands-on experience with GST, TDS, and other Indian tax regulations. Excellent analytical, organizational, and communication skills. High attention to detail, accuracy, and confidentiality. Key Competencies: Financial analysis and reporting Regulatory and statutory compliance Process improvement and control Time management and problem-solving Team collaboration and leadership Job Types: Full-time, Permanent Pay: ₹20,885.47 - ₹25,000.00 per month Work Location: In person
Sales Executive Position Title: Sales Executive Department: Sales & Marketing Reports To: Sales Manager Job Summary The Sales Executive is responsible for identifying new business opportunities, generating leads, meeting sales targets, and building strong customer relationships. The role requires excellent communication skills, strong negotiation abilities, and a customer-focused approach to drive company growth. Key Responsibilities 1. Lead Generation & Prospecting Identify potential clients through cold calling, field visits, networking, and online research. Maintain a pipeline of qualified leads. Schedule meetings and product presentations. 2. Sales & Business Development Understand customer needs and recommend suitable products/services. Prepare and deliver sales pitches, proposals, and quotations. Achieve monthly and quarterly sales targets. Negotiate pricing and finalize deals. 3. Customer Relationship Management Build and maintain strong relationships with new and existing customers. Provide post-sales support and handle customer queries. Ensure a positive customer experience to encourage repeat business. 4. Market Research & Reporting Study competitor activities, pricing trends, and market conditions. Share insights with the sales team for strategy development. Prepare daily/weekly sales reports and update CRM tools. 5. Coordination & Team Support Coordinate with marketing, customer support, logistics, and finance teams for smooth order processing. Participate in promotional events, trade shows, and product launches. Required Skills & Qualifications Bachelor’s degree in Business, Marketing, or a related field (preferred). 1-2 years of experience in sales (industry-specific experience is a plus). Strong communication, presentation, and negotiation skills. Ability to meet targets and work under pressure. Basic knowledge of MS Office and CRM tools. Willingness to travel (if required). Preferred Skills Experience in B2B or B2C sales. Ability to understand customer behavior and market trends. Strong problem-solving and follow-up abilities. Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹15,000.00 per month Work Location: In person
HR Executive Department : Human Resources Reports To : HR Manager / HR Head Job Summary The HR Executive is responsible for handling day-to-day HR operations, including recruitment, employee onboarding, payroll coordination, employee engagement, HR documentation, and ensuring HR policies and procedures are followed. The role supports smooth HR functioning and contributes to maintaining a productive, compliant, and positive workplace environment. Key Responsibilities 1. Recruitment & Onboarding Source suitable candidates through job portals, social media, referrals, and agencies. Screen resumes and conduct initial HR interviews. Coordinate interviews with hiring managers. Issue offer letters and appointment letters. Handle employee onboarding, orientation, and induction programs. 2. HR Operations & Documentation Maintain employee records, personnel files, and HR databases. Prepare HR letters (experience letters, confirmation letters, salary letters, etc.). Update and maintain HRMS/attendance systems. Manage employee ID cards, access, and related documentation. 3. Payroll & Attendance Track employees’ attendance, leaves, and overtime. Coordinate with the finance team to ensure accurate payroll processing. Handle queries related to salary, PF/ESI, and leaves. 4. Employee Relations & Engagement Assist in planning events, celebrations, and engagement activities. Address basic employee concerns and escalate issues when required. Support conflict resolution and maintain discipline at the workplace. 5. Compliance & Policies Ensure compliance with company HR policies and labor laws. Assist with PF, ESI, gratuity, and other statutory requirements. Support audits and documentation for compliance. 6. Performance Management Assist in performance appraisal processes. Follow up with managers and employees for timely review submissions. Maintain performance records. 7. Training & Development Identify employee training needs in coordination with managers. Organize training sessions, workshops, and skill development programs. Required Skills & Qualifications Bachelor’s degree in HR, Business Administration, or related field. 1–2 years of experience in HR operations or generalist roles. Knowledge of recruitment tools, HRMS, and MS Office. Strong communication and interpersonal skills. Good understanding of labor laws and HR best practices. Ability to multitask and maintain confidentiality. Experience with HR analytics or reporting. Strong organizational and time-management abilities. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹20,000.00 per month Work Location: In person
Sales Executive Position Title: Sales Executive Department: Sales & Marketing Reports To: Sales Manager Job Summary The Sales Executive is responsible for identifying new business opportunities, generating leads, meeting sales targets, and building strong customer relationships. The role requires excellent communication skills, strong negotiation abilities, and a customer-focused approach to drive company growth. Key Responsibilities 1. Lead Generation & Prospecting Identify potential clients through cold calling, field visits, networking, and online research. Maintain a pipeline of qualified leads. Schedule meetings and product presentations. 2. Sales & Business Development Understand customer needs and recommend suitable products/services. Prepare and deliver sales pitches, proposals, and quotations. Achieve monthly and quarterly sales targets. Negotiate pricing and finalize deals. 3. Customer Relationship Management Build and maintain strong relationships with new and existing customers. Provide post-sales support and handle customer queries. Ensure a positive customer experience to encourage repeat business. 4. Market Research & Reporting Study competitor activities, pricing trends, and market conditions. Share insights with the sales team for strategy development. Prepare daily/weekly sales reports and update CRM tools. 5. Coordination & Team Support Coordinate with marketing, customer support, logistics, and finance teams for smooth order processing. Participate in promotional events, trade shows, and product launches. Required Skills & Qualifications Bachelor’s degree in Business, Marketing, or a related field (preferred). 1-2 years of experience in sales (industry-specific experience is a plus). Strong communication, presentation, and negotiation skills. Ability to meet targets and work under pressure. Basic knowledge of MS Office and CRM tools. Willingness to travel (if required). Preferred Skills Experience in B2B or B2C sales. Ability to understand customer behavior and market trends. Strong problem-solving and follow-up abilities. Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹15,000.00 per month Work Location: In person
We are looking for a detail-oriented and proactive Operations Executive to oversee and streamline our daily business operations. The ideal candidate will be responsible for ensuring smooth workflow, coordinating between departments, managing logistics, and supporting overall operational efficiency. Customer Support: Respond to customer inquiries via phone, WhatsApp, or email in a timely and professional manner Provide accurate information regarding shipment status, delivery timelines, and order issues Coordinate with the operations and logistics teams to resolve customer complaints or delays Maintain proper records of customer interactions, feedback, and issues Ensure a high level of customer satisfaction through proactive communication and support Operational Activities Oversee and assist in daily warehouse operations including packing, labeling, and sorting of goods Ensure accuracy in order picking, packing, and dispatch processes Coordinate with logistics partners for timely pickups and deliveries Maintain cleanliness, safety, and organization of the packing and sorting area Perform quality checks to ensure items are packed according to company standards Update inventory records and report any discrepancies to the supervisor Support inbound and outbound stock handling and documentation customer handling packing sorting Job Types: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹15,000.00 per month Work Location: In person
Job Overview : We are seeking a proactive and detail-oriented Operations Executive to support and enhance our daily business operations. This role involves managing workflows, coordinating with multiple departments, overseeing logistics, and contributing to operational efficiency. We prefer candidates based near Thiruvalla, as this will help streamline commute and ensure seamless integration with the team. Key Responsibilities : Customer Support : Respond to customer inquiries promptly and professionally via phone, WhatsApp, or email. Provide accurate updates on shipment status, delivery timelines, and order issues. Work closely with operations and logistics teams to resolve any customer complaints or delays. Maintain detailed records of customer interactions, feedback, and reported issues. Ensure excellent customer satisfaction through clear communication and timely resolutions. Operational Activities : Oversee daily warehouse operations, including packing, labeling, and sorting products. Ensure accuracy in the order picking, packing, and dispatching processes. Coordinate with logistics partners to ensure timely pickups and deliveries. Maintain cleanliness, safety, and organization within the packing and sorting areas. Conduct quality checks to ensure all items are packed according to company standards. Regularly update inventory records and report any discrepancies to the supervisor. Support inbound and outbound stock handling, including necessary documentation. Skills and Qualifications : Strong attention to detail and organizational skills. Good communication skills, both written and verbal. Ability to multitask and work efficiently in a fast-paced environment. Basic knowledge of logistics, inventory management, and customer support. Eagerness to learn and grow within the operations field. Freshers are encouraged to apply, as full training will be provided. Preferred : Candidates based near Thiruvalla for easier commuting. What We Offer : A collaborative, team-oriented work environment. Opportunities for career advancement and skill development. On-the-job training and mentorship to help you grow in the role. If you're looking for a role that combines logistics, customer service, and operations management, this is a fantastic opportunity to kickstart your career! Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.00 per month Work Location: In person
Job Overview: We are seeking an experienced and customer-oriented Customer Support & Resolution Executive to handle customer inquiries, manage complaints, and ensure smooth coordination with internal teams. The ideal candidate will have at least 2 years of experience in customer support, complaint handling, or a similar role. Key Responsibilities: Customer Support Respond promptly and professionally to customer inquiries via phone, WhatsApp, and email. Provide accurate information regarding orders, delivery timelines, and product details. Maintain detailed records of customer interactions and issues. Complaint Resolution Handle and resolve customer complaints effectively. Coordinate with operations, warehouse, and logistics teams to resolve order delays or issues. Ensure timely follow-ups and keep customers informed until issues are fully resolved. Operational Coordination Work closely with internal teams to ensure smooth order processing and delivery. Track recurring issues and share insights with management for process improvement. Support workflow optimization to enhance overall customer service quality. Skills & Qualifications: Minimum 2 years of experience in customer support, customer service, or complaint handling. Excellent communication and interpersonal skills. Strong problem-solving and conflict management abilities. Good computer skills (email, WhatsApp, basic Excel). Ability to multitask and work in a fast-paced environment. What We Offer: Competitive salary based on experience. Supportive and growth-oriented work environment. Opportunities to expand into senior customer service or operations roles. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Work Location: In person
Job Overview : We are seeking a proactive and detail-oriented Operations Executive to support and enhance our daily business operations. This role involves managing workflows, coordinating with multiple departments, overseeing logistics, and contributing to operational efficiency. We prefer candidates based near Thiruvalla, as this will help streamline commute and ensure seamless integration with the team. Key Responsibilities : Customer Support : Respond to customer inquiries promptly and professionally via phone, WhatsApp, or email. Provide accurate updates on shipment status, delivery timelines, and order issues. Work closely with operations and logistics teams to resolve any customer complaints or delays. Maintain detailed records of customer interactions, feedback, and reported issues. Ensure excellent customer satisfaction through clear communication and timely resolutions. Operational Activities : Oversee daily warehouse operations, including packing, labeling, and sorting products. Ensure accuracy in the order picking, packing, and dispatching processes. Coordinate with logistics partners to ensure timely pickups and deliveries. Maintain cleanliness, safety, and organization within the packing and sorting areas. Conduct quality checks to ensure all items are packed according to company standards. Regularly update inventory records and report any discrepancies to the supervisor. Support inbound and outbound stock handling, including necessary documentation. Skills and Qualifications : Strong attention to detail and organizational skills. Good communication skills, both written and verbal. Ability to multitask and work efficiently in a fast-paced environment. Basic knowledge of logistics, inventory management, and customer support. Eagerness to learn and grow within the operations field. Freshers are encouraged to apply, as full training will be provided. Preferred : Candidates based near Thiruvalla for easier commuting. What We Offer : A collaborative, team-oriented work environment. Opportunities for career advancement and skill development. On-the-job training and mentorship to help you grow in the role. If you're looking for a role that combines logistics, customer service, and operations management, this is a fantastic opportunity to kickstart your career! Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.00 per month Work Location: In person
Job Overview: We are looking for a motivated and responsible Operational Team Leader to oversee daily warehouse and operational activities. The ideal candidate will manage a team, ensure smooth workflow, coordinate logistics, monitor productivity, and maintain quality standards. This role requires strong leadership, communication skills, and hands-on experience in operations. Key Responsibilities:Team Leadership Lead, guide, and supervise the operations team in daily tasks such as packing, sorting, labeling, and dispatch. Assign tasks to team members and ensure timely completion. Train new staff on operational processes, safety, and quality standards. Monitor team performance and report issues to management. Operational Management Oversee order picking, packing, and dispatch to ensure accuracy and efficiency. Manage inbound and outbound stock movement and related documentation. Ensure the warehouse is clean, organized, and compliant with safety standards. Perform quality checks to ensure items meet company standards. Logistics Coordination Coordinate with logistics partners for timely pickups and deliveries. Track shipment status and resolve any delays or discrepancies. Work closely with the customer support team to resolve operational issues. Inventory Control Update and maintain accurate inventory records. Identify stock discrepancies and report them to the supervisor. Ensure smooth flow of inventory and timely replenishment. Skills & Qualifications: Minimum 2 years of experience in operations, warehouse management, or team leadership. Strong leadership, organizational, and time-management skills. Good communication and problem-solving abilities. Basic computer skills (Excel, email, WhatsApp). Ability to multitask and work in a fast-paced environment. Preferred: Candidates living near Thiruvalla. What We Offer: Competitive salary based on experience. Opportunities for career growth into supervisory or managerial roles. Supportive and collaborative work environment. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Work Location: In person