Customer Care Executive – Voice & Chat

2 - 7 years

2 - 5 Lacs

Posted:11 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Customer Care Executive to join our team in Jaipur. The ideal candidate will have 2-8 years of experience, excellent communication skills in German, and the ability to handle international inbound calls.

Roles and Responsibility
  • Handle customer inquiries and resolve issues professionally.
  • Respond to customer complaints and concerns via phone or chat.
  • Provide product information and solutions to customers.
  • Collaborate with internal teams to resolve complex customer issues.
  • Maintain accurate records of customer interactions.
  • Meet performance targets and quality standards.
Job Requirements
  • Minimum 2 years of experience in customer care or sales.
  • Excellent communication skills in German (B2/C1/C2 level).
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Strong problem-solving and analytical skills.
  • Experience in handling international inbound calls is required.
  • Ability to work collaboratively as part of a team.
  • Dedicated candidates are required for this role.

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