Customer Care Executive / Telecaller

Jiva Ayurveda

0 - 2 years

0 - 2 Lacs

Faridabad Haryana India

Posted:3 weeks ago| Platform: Foundit logo

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Skills Required

Communication Skills Customer Care Typing Skills digital payment Listening Skills Negotiation Skills

Work Mode

On-site

Job Type

Full Time

Job Description

Customer Care Executive / Telecaller

Key Responsibilities

Customer Interaction:
Deal effectively with customers, addressing their needs and providing excellent customer service.
Communication:
Utilize strong verbal and written communication skills to interact clearly with customers.
Sales:
Apply basic selling skills during calls to drive sales.

Qualifications

Good
verbal and written Communication Skills
(no mother tongue influence issues).
Proficiency in
customer dealing
, including knowledge of customer service principles and online shopping portals.
Basic
computer knowledge
and typing skills.
Good
interpersonal skills
, including a positive attitude and negotiation abilities.
Sales-driven
with basic selling skills on calls.
Strong
listening skills
.
Awareness of
digital payment platforms

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