Customer Care Executive

0 - 31 years

0 Lacs

Sector 29, Gurgaon/Gurugram

Posted:2 months ago| Platform: Apna logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Contact Person: HR Meena (9650221729) ***Candidates with Excellent English communication skills should apply*** ***Only Hindi speaking candidates, please DO NOT APPLY*** ***Freshers with Excellent English communication skills are welcome*** Key Responsibilities: Respond to customer inquiries via phone, email, chat, and social media promptly and professionally. Resolve product or service problems by clarifying the customer's complaint, determining the cause of the problem, and selecting the best solution. Provide accurate, valid, and complete information by using the right methods and tools. Handle complaints, provide appropriate solutions and alternatives, and follow up to ensure resolution. Working Days: 6 (Six) Shifts: Rotational Shifts with 1 week off.

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