Customer Care Executive

Job Description

Key Responsibilities: • Participate in lead generation Through Calling at least 100Calls Per Day , client acquisition, and retention activities. • Assist customers by responding to inquiries and providing information about products and services. • Learn and support the implementation of customer feedback mechanisms to enhance service quality. • Manage routine administrative tasks, such as data entry, record maintenance, and follow-up activities. • Collaborate with team members to improve overall service efficiency and meet customer expectations. • Gain exposure to financial products and services, assisting customers with their requirements. • Develop strong communication and problem-solving skills through customer interaction. Eligibility Criteria: • Graduation (any discipline) from a recognized university. • Strong communication skills and a customer-oriented approach. • Ability to work in a fast-paced environment with excellent problem-solving abilities. • Positive attitude and a desire to learn and grow within the organization. • Team player with a collaborative mindset.