Customer Care Executive

Customer Care Executive (Graduate Freshers)

About the Internship

Customer care executive Internship Executive Program

government-certified

Internship Details

• Duration:

  6 months

• Location:

  Nearest Muthoot Finance branch (within a 5-10 km radius of residence)

Stipend

• 10,000 per month for the first 3 months
  
• 14,000 per month for the next 3 months
  

Post-Internship Salary

• 2.50 LPA to 2.92 LPA per annum + performance-based incentives
  

• Role After Internship:

  Customer Care Executive (CCE)

Key Responsibilities

• Participate in lead generation through outbound calling (minimum

  100 calls per day

  ), client acquisition, and retention activities.
• Assist customers by responding to inquiries and providing information about products and services.
  
• Handle customer complaints, process requests, and provide timely and professional solutions.
  
• Participate in customer service initiatives to improve customer satisfaction and loyalty.
  
• Learn and support the implementation of customer feedback mechanisms to enhance service quality.
  
• Manage routine administrative tasks such as data entry, record maintenance, and follow-up activities.
  
• Collaborate with team members to improve overall service efficiency and meet customer expectations.
  
• Gain exposure to financial products and services and assist customers with their requirements.
  
• Develop strong communication and problem-solving skills through direct customer interaction.
  

Eligibility Criteria

• Graduate freshers from any discipline
  
• Graduation year:

  2021 to 2026 pass-outs

• Strong communication skills in regional languages (

  mandatory

  )
• Customer-focused mindset with a willingness to learn
  
• Ability to work effectively in a team-oriented environment
  
• Proactive attitude with an interest in building a career in sales and relationship management
  

Growth & Career Opportunities

• Promotion to

  Junior Relationship Executive

  upon successful internship completion
• Fast-track career growth to senior and managerial roles based on performance
  
• Attractive performance-linked incentives and long-term career stability with Muthoot Finance Ltd.
  

Why Join Us?

• Government-certified on-the-job training that enhances your professional skill set
  
• A dynamic and supportive work environment for long-term career growth
  
• Excellent career opportunities in a leading organization with a proven track record
  
• Performance-driven rewards and incentives that recognize and encourage contributions
  

Intrested candidate kindly share the updated Resume ON recruitmentblr@muthootgroup.com or whats app HR manager Prakash .B 8310610053 OR Call HR siddha naik 9037834539

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