Customer Care Executive

5 - 31 years

0 Lacs

Posted:2 months ago| Platform: Apna logo

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Work Mode

Remote

Job Type

Full Time

Job Description

THIS IS A COMPANY AUTHORIZED SERVICE CENTER CUSTOMER BOOKED COMPLAIN AT ON LINE AND FIND OUT COMPLAIN SCHEDULED TO TECHNICIAN THEIR AREA AND ATTEND COMPLAIN TECHNICIAN SOLVE THE COMPLAIN AND AUTOMATE AT SYSTEM AS A TEAM LEADER GUIDE ALL TECHNICIANS WHO WORKED AT FIELD AND UPDATE DATA AT SYSTEM .CREAK CUSTOMER COMPLAIN IS SOLVE OR PENDING ALSO AUDIT TO TECHNICIAN .MAIN ROLE IS AMC EDUCATED TO CUSTOMER ABOUT ANNUAL MAINTENANCE CONTACT. THIS ROLE IS DEPENDED YOUR CAPACITY OF CONVINCE TO CUSTOMER. This is a call centre of home appliances BAJAJ,USHA,PANASONIC.LUMINOUS,VGUARD,PRESTIGE Its require back office staff for AUDIT customer complain and FOLLOWUP to technician who work at field and update at system. The job place is Angul dist head quarter you have to stay at angul .Address is SHEETAL PLAZZA ROOM NO 40 NEAR PNB ANGUL. WHATSAPP NO 9437903195.Only Fully experience candidates will apply and call to me

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