Posted:2 months ago|
Platform:
On-site
Full Time
Job Title: Customer Online Support Executive
Location: Goregaon WestExperience: 03 years (Freshers are welcome to apply)
Key Responsibilities:
Respond to customer queries via email, chat, and phone for both D2C and B2B clients
Provide accurate product information, order updates, and support after purchase
Coordinate with internal teams (sales, logistics, etc.) to resolve customer issues effectively
Maintain accurate and updated records of customer interactions using CRM tools
Ensure high levels of customer satisfaction and consistent service standards
Assist with tracking orders, handling returns, and collecting customer feedback
Share your update resume on : 7057482139
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