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Customer Care Executive

1 years

0 Lacs

India

Posted:3 days ago| Platform:

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Skills Required

communication

Work Mode

On-site

Job Type

Full Time

Job Description

Excellent Communication in English and Hindi Providing accurate information about products or services and guiding customers in making informed decisions. Resolving customer issues and concerns efficiently, ensuring high customer satisfaction. Maintaining a deep understanding of our products, services and policies to address customer concerns effectively. Responding to customer inquiries accurately and on time, through various channels, including phone, email and chat. Escalating complex issues to higher authorities when necessary and following up on resolutions. Maintaining detailed and accurate records of customer interactions and inquiries. Job Types: Full-time, Permanent, Fresher Pay: ₹20,086.00 - ₹30,706.84 per month Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Rotational shift Languages required: Hindi (Preferred) English (Preferred) Work Location: In office Job Types: Full-time, Permanent, Fresher Pay: Up to ₹30,693.24 per month Benefits: Health insurance Leave encashment Provident Fund Schedule: Day shift Evening shift Monday to Friday Morning shift Rotational shift Weekend availability Supplemental Pay: Overtime pay Shift allowance Experience: BPO: 1 year (Required) Language: Hindi (Required) English (Required) Work Location: In person

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