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Japam
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Customer Care Executive

Customer Care Executive

Japam

0 years

0 Lacs

Chandigarh India

Posted:1 week ago| Platform:

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Skills Required

support service communication

Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

Japam is a trusted brand for authentic spiritual accessories, founded in 2022. We began with Rudraksha wearables and have expanded into various spiritual categories, including Idols, Puja Accessories, and Home Decor. Our commitment is to provide high-quality spiritual products that enrich the lives of our customers.

Role Description

This is a full-time on-site role for a Customer Care Executive located in Chandigarh, India. The Customer Care Executive will handle daily tasks such as providing customer support, ensuring customer satisfaction, and delivering excellent customer service. The role also involves managing communication with customers and contributing to sales efforts by addressing inquiries and providing product information.

Qualifications

Skills in Customer Support, Customer Satisfaction, and Customer Service
Strong Communication skills and experience in Sales
Excellent interpersonal and problem-solving skills
Ability to work effectively in a team and independently
Experience in the spiritual products industry is a plus
High school diploma or equivalent; higher education is a plus

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Customer Care Executive