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Japam
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Customer Care Executive

Customer Care Executive

Japam

0 years

0 Lacs

Chandigarh India

Posted:3 weeks ago| Platform:

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Skills Required

service support communication purchasing

Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

Japam is a trusted brand for Authentic Spiritual Accessories. Established in 2022, we began with Rudraksha wearables and are now expanding into various spiritual categories, including Idols, Puja Accessories, and Home Decor. Our mission is to provide genuine spiritual products that bring peace and positivity into your life.

Role Description

This is a full-time on-site role for a Customer Care Executive, located in Chandigarh, India. The Customer Care Executive will be responsible for handling customer inquiries, ensuring customer satisfaction, providing excellent customer service, and assisting in sales processes. Daily tasks include resolving customer issues, maintaining accurate records of interactions, and collaborating with other departments to enhance customer experience.

Qualifications

Proficient in Customer Support, Customer Satisfaction, and Customer Service
Strong Communication skills
Experience in Sales and the ability to assist customers in purchasing decisions
Excellent problem-solving and interpersonal skills
Ability to work efficiently in a fast-paced environment
Previous experience in a customer care role is a plus
Bachelor’s degree in a relevant field is preferred

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Customer Care Executive