About the RoleWe are looking for enthusiastic and customer-focused Inbound Customer Care Support Executives who can effectively communicate in Malayalam / Tamil / Telugu / Kannada along with English. The role involves handling inbound calls, assisting customers with queries, and ensuring a smooth customer experience. Key ResponsibilitiesHandle inbound customer calls in a professional and courteous manner. Provide accurate information related to products, services, and policies. Resolve customer issues, complaints, and queries efficiently. Escalate unresolved issues to relevant departments and ensure timely follow-up. Maintain call logs and update customer records in CRM/ticketing systems. Meet daily/weekly targets related to call quality, response time, and customer satisfaction. Communicate clearly in [Malayalam / Tamil / Telugu / Kannada] as per customer preference, along with English/Hindi as required. Required Skills & QualificationsFluency in Malayalam / Tamil / Telugu / Kannada (any one or more). Good communication skills in English/Hindi. Minimum qualification: 12th Pass / Diploma / Graduate. Prior experience in customer care/call center/BPO (preferred, not mandatory). Basic computer knowledge (MS Office, CRM tools). Strong listening, patience, and problem-solving skills. What We OfferCompetitive salary and performance incentives. Opportunity to work in a multilingual customer support environment. Training and career growth opportunities. Friendly and supportive work culture.

More Jobs at Futuriq Systems

Customer Care Executive

preet vihar, new delhi

Experience: Not specified

INR 1 - 2 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Futuriq Systems

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Customer Care Executive