IAssess Consultants LLP logo

Customer Care Executive- Fresher-E

0 years

0 Lacs

ahmedabad gujarat india

Posted:1 month ago| Platform: Foundit logo

Apply

Skills Required

inbound process customer satisfaction email management documentation mutual funds multilingual communication complaint resolution call handling techniques product knowledge customer care

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title:

Customer Care Executive

Job Summary

We are seeking a Customer Care Executive to handle client queries, provide timely solutions, and ensure customer satisfaction. The role involves managing calls and emails, addressing complaints, and offering service-related information with accuracy and clarity.

Key Responsibilities

  • Handle customer inquiries via calls and emails.
  • Resolve issues by providing effective solutions and timely follow-ups.
  • Identify customer needs and ensure satisfaction.
  • Maintain documentation and adhere to company policies.

Qualifications & Skills

  • Graduate/Postgraduate (non-engineering).
  • 05 years experience, preferably in Mutual Fund or client servicing roles.
  • Fluency in English, Hindi & Gujarati.
  • Strong communication, problem-solving, and multi-tasking skills.
  • Loyal, honest, and long-term career-oriented.
Skills: complaint resolution process,product knowledge,multilingual communication,documentation,call handling techniques,email management,customer satisfaction,mutual funds,fresher,customer care,cse,csr,inbound process,english

More Jobs at IAssess Consultants LLP

Talent Acquisition Executive

Navi Mumbai, Maharashtra, India

2.0 - 2.0 yrs
|

Salary: Not disclosed

Copywriter

Indore, Madhya Pradesh, India

Experience: Not specified

|

Salary: Not disclosed

DevOps / Sr. DevOps Engineer

Noida, Uttar Pradesh, India

5.0 - 5.0 yrs
|

Salary: Not disclosed

Conference Producer_Corporate Events - P

Goregaon, Maharashtra, India

3.0 - 3.0 yrs
|

Salary: Not disclosed

Business Development_Corporate Events - P

Goregaon, Maharashtra, India

7.0 - 7.0 yrs
|

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Google Play App Store
coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
IAssess Consultants LLP logo
IAssess Consultants LLP

RecommendedJobs for You

IAssess Consultants LLP logo

Customer Care Executive- Fresher-E

IAssess Consultants LLP

ahmedabad, gujarat, india

IAssess Consultants LLP logo

Customer Care Executive- Fresher-E

IAssess Consultants LLP

ahmedabad, gujarat, india