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1.0 - 3.0 years
0 - 7 Lacs
Hyderabad, Telangana, India
On-site
Description We are looking for an International Customer Support representative to join our dynamic team in Hyderabad. The ideal candidate will have a passion for helping customers and the ability to communicate effectively across diverse cultures. In this role, you will be responsible for providing support to our international clients, ensuring their needs are met and issues are resolved promptly. Responsibilities Provide exceptional customer support to international clients via phone, email, and chat. Resolve customer inquiries and issues in a timely and effective manner. Maintain a high level of product knowledge to assist customers effectively. Document all customer interactions in the support system. Collaborate with other departments to ensure customer satisfaction. Identify and escalate complex issues to senior support staff. Participate in training sessions to improve skills and knowledge. Skills and Qualifications 1-3 years of experience in customer support or a related field. Excellent verbal and written communication skills in English. Strong problem-solving skills and the ability to handle difficult situations calmly. Familiarity with customer support software and tools. Ability to work in a fast-paced environment and manage multiple tasks. Strong attention to detail and organizational skills. Basic knowledge of international markets and cultural sensitivity. For More Information Contact : Sowjanya HR 9121103895 Email id : [HIDDEN TEXT]
Posted 2 days ago
7.0 - 11.0 years
0 Lacs
kerala
On-site
At ACET Education Services, we are dedicated to providing top-tier education opportunities for students aspiring to study in Australia and Canada. With a team of skilled educators, counsellors, and industry partners, we have successfully guided numerous students in achieving their academic dreams. As reputable education consultants, we are committed to delivering exceptional guidance and support to our clients. As the Senior Manager in the Education team, focusing on the Australia, Canada & USA markets, you will assume a strategic and leadership role. Your primary responsibilities will involve overseeing the journey of students and educational institutions, ensuring they receive expert guidance and support throughout. Your role will encompass managing growth, nurturing partnerships, and enhancing the reputation of ACET Education Services within these markets. Your key responsibilities will include: - Team Leadership & Strategy: Lead and manage the education consultancy team, providing guidance, training, and support to counsellors. Develop strategies to enhance services and keep the team updated on the latest trends in the Australian and Canadian education sectors. - Student Consultation & Supervision: Supervise the student counselling process, ensuring high-quality consultations for students looking to study in Australia and Canada. Evaluate students" educational backgrounds, career aspirations, and interests to recommend suitable educational pathways. - Application & Visa Process Management: Ensure students receive accurate assistance with university/college applications and visa guidance. Oversee the documentation and submission process, ensuring compliance with visa requirements in Australia and Canada. - Business Development & Management: Foster relationships with key educational partners and institutions. Lead initiatives to establish new B2B collaborations, student exchange programs, and articulation agreements. - Market Research & Insights: Conduct thorough market research to identify trends and opportunities in the Australian and USA education sectors. Provide strategic insights and recommendations to the senior management for business development. - Multilingual Communication & Support: Utilize English, Malayalam, and optionally Hindi proficiency to effectively communicate with students, institutions, and partners. Ensure all communications are professional and culturally sensitive. - Event Representation & Business Development: Represent ACET Education Services at educational fairs, seminars, and networking events, both domestically and internationally. Promote our services and enhance brand awareness in the Australia/USA education sector. - Documentation & Compliance: Supervise the maintenance of student records and training documentation in SharePoint. Ensure adherence to institutional policies and regulations for student admissions and training. - Professional Development: Conduct training sessions for team members on updates in Australian/Canadian education policies and best practices in educational consulting. Qualification and experience required: - Minimum of 7 years of experience in the education consulting industry, focusing on Australia and/or USA. - Bachelor's or master's degree in business, marketing, counselling, or a related field. - Demonstrated leadership and business development skills. - Fluency in English and Malayalam (proficiency in Hindi is a plus). - Strong interpersonal, communication, and negotiation abilities. - Capacity to manage multiple projects and priorities strategically in a dynamic environment. - Availability to travel for business events and meetings as necessary. Benefits of this role include: - Competitive salary with performance-based incentives. - Leadership training and opportunities for professional growth. - Flexible work arrangements promoting work-life balance. - Career progression and leadership support from a global team with career coaching. - Overseas travel prospects. This senior-level position presents a chance to have a significant impact in a growing industry. Join our innovative team at ACET Education Services and contribute to shaping the future of education services.,
Posted 4 days ago
3.0 - 7.0 years
0 Lacs
chennai, tamil nadu
On-site
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. To offer exceptional customer service, you will need to understand the individual needs of customers and provide effective solutions. Utilize your multilingual communication skills to interact with clients who speak different languages, ensuring a barrier-free experience. Having an understanding of Jira is considered an added advantage. As part of the role, you will proactively identify and address customer problems and concerns, seeking effective and timely solutions. Handle inquiries through various channels such as email, online chat, and phone, ensuring accurate and real-time responses. Collaborate with other departments to solve complex problems and ensure a seamless customer experience. You should be able to manage all requests and incidents in a timely manner, with a deep understanding of SLA concepts and related information. Maintain regular communication with customers to identify opportunities for system enhancements. Keep detailed records of customer interactions and provide regular reports on recurring trends and issues. Flexibility to travel and work in different geographic locations if needed is required. The functions described above do not limit the performance of other specific activities that contribute to the proper functioning of the company. Qualifications: - Previous experience in customer service, preferably in IT companies. - Exceptional communication skills in at least two languages: English and one additional language, preferably Arabic. - Customer orientation and ability to work under pressure. - Excellent problem-solving and decision-making skills. - Basic knowledge of customer relationship management (CRM) systems is a plus. Certification: - ITIL certificate is a plus Experience: - 3 years Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Xylem's products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.,
Posted 1 week ago
15.0 - 20.0 years
12 - 15 Lacs
Tiruppur
Work from Office
Role & responsibilities Design and implement learning strategies and training programs aligned with business objectives Conduct comprehensive Training Needs Analysis (TNA) across all departments and levels Develop and deliver leadership and functional skill-building modules Oversee end-to-end training lifecycle: planning, execution, feedback collection, and Return on Investment (ROI) measurement Coordinate with internal stakeholders and manage external training partners for effective learning interventions Lead digital learning and e-learning initiatives Maintain robust training calendars, documentation, and prepare Management Information System (MIS) reports Ensure full compliance with statutory training requirements (e.g., POSH, EHS, etc.) Mentor and guide in-house trainers and facilitators to build internal capability Foster a culture of continuous learning and sustained performance improvement across the organization Preferred Candidate Profile: 15 to 20 years of comprehensive L&D experience, preferably within the Textile, FMCG, or Manufacturing industries Strong expertise in content creation, curriculum design, and instructional methods Demonstrated ability to deliver leadership and behavioral training programs Excellent facilitation and presentation skills, with experience in multilingual training contexts Prior experience in training compliance (POSH, EHS), vendor management, and analytics Postgraduate qualification in HR (MBA/MSW/MHRM or equivalent) Proven capability in strategizing and executing large-scale training programs at the corporate level
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
haryana
On-site
You are an experienced and dynamic Creative Content Specialist, sought after to join our content team based in Gurgaon. Your role involves creating engaging content for various platforms while maintaining a consistent brand voice. You must possess excellent communication skills in English and Hindi, with an active presence on social media. Proficiency in PowerPoint and the ability to deliver content in live Zoom classes are crucial for this role. Key Responsibilities: - Develop innovative and engaging content aligned with organizational goals. - Communicate effectively in English and Hindi, both written and verbal. - Manage social media platforms to enhance brand visibility and audience engagement. - Deliver content seamlessly in live Zoom classes and engage with participants effectively. - Conduct offline sessions showcasing strong public speaking skills. Additional Skills (Preferred): - Knowledge of SEO best practices for content optimization. - Familiarity with e-learning platforms and tools. - Strong organizational and multitasking abilities. Qualifications: - Bachelor's degree in Communications, Marketing, or a related field. - Proven experience in creative content creation, preferably in the education industry. If you are a creative thinker with a passion for content creation and can thrive in a dynamic environment, we welcome you to apply for this exciting opportunity. Please submit your resume and a cover letter detailing your relevant experience. This is a full-time, permanent position with benefits such as food provided, health insurance, and provident fund. The work schedule is a fixed day shift from Monday to Friday. Proficiency in English is required, and knowledge of Hindi is preferred. The work location is in person.,
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
karnataka
On-site
As a Travel Sales Executive at Raftel International Private Limited in Mangalore, India, you will have the exciting opportunity to be part of a startup culture where your performance will be rewarded with incentives. This is not your typical 9-5 job - we are looking for someone who is driven, customer-focused, and eager to take charge of their sales pipeline. In this role, your responsibilities will include responding promptly to inbound leads from various sources, making outbound calls to understand customer travel needs, and maintaining clear communication in English, Kannada, and Hindi. You will collaborate with the operations team to close leads, manage client relationships from lead to post-sale, and work on improving sales funnels and campaign feedback in conjunction with the Marketing and Operations departments. To be successful in this role, you should have at least 1 year of sales experience (experience in the travel industry is a plus), excellent communication skills in multiple languages, proficiency in using CRM tools, and a self-driven mentality with a focus on taking ownership. You should also be willing to work flexibly, travel occasionally, and thrive in a fast-moving startup environment. In return, you can expect flexible working hours, performance-based incentives and bonuses with high earning potential, minimal base targets (to be discussed during the interview), a supportive team, real growth opportunities, and the chance to learn and lead in a dynamic setting. If you are a team player who enjoys challenges and is looking for a full-time, permanent role with day shifts and the opportunity to work in person, we encourage you to apply and be part of our exciting journey at Raftel International Private Limited.,
Posted 2 weeks ago
0.0 - 3.0 years
3 - 15 Lacs
Noida, Uttar Pradesh, India
On-site
Responsibilities: Provide exceptional customer support via phone, email, and chat across multiple international markets. Resolve customer inquiries and troubleshoot issues related to our products and services. Build strong relationships with customers, fostering trust and exceeding expectations. Proactively identify and address customer needs, offering insightful solutions and guidance. Maintain accurate and detailed records of customer interactions. Contribute to a positive and collaborative team environment. Who you are: A passionate and articulate communicator with a genuine desire to help others. Strong communication skills in English (both written and verbal) are Mandated. A multitasker extraordinaire who can juggle multiple inquiries with a smile. A tech-savvy individual who can navigate customer relationship management systems like a pro. A team player who thrives in a collaborative environment. At least 10+2 pass, with undergraduates (pursuing through correspondence) welcome to apply. Excellent written and spoken English communication skills are a must.
Posted 2 weeks ago
1.0 - 3.0 years
3 - 6 Lacs
Mumbai, Maharashtra, India
On-site
Outstanding written and verbal English communication skills on native speaking level The flexibility to work holidays, weekends and on-call if necessary A customer-centric mindset with a passion to help and provide a good service Curiosity and technical aptitude An eye for the detail, proactive and enjoy being involved in multiple tasks at the same time The ability to effectively communicate with internal/external stakeholders Problem solver Good analytic skills
Posted 3 weeks ago
1.0 - 5.0 years
1 - 5 Lacs
Bengaluru, Karnataka, India
On-site
We are seeking a dedicated Customer Support Representative for our International Voice Process team in India. The ideal candidate will have 1-5 years of experience in customer service, providing support to a diverse clientele across various time zones. This role requires excellent communication skills, a strong commitment to customer satisfaction, and the ability to work collaboratively within a team. Provide exceptional customer service through voice interactions with international clients. Assist customers with inquiries regarding products and services in a timely and efficient manner. Resolve customer issues and complaints with a focus on customer satisfaction. Document customer interactions and maintain accurate records of conversations and resolutions. Collaborate with team members to improve processes and customer service strategies. Stay updated on product knowledge and company policies to assist customers effectively. Excellent verbal and written communication skills in English; proficiency in additional languages is a plus. Strong problem-solving skills and the ability to think critically under pressure. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Basic computer skills, including familiarity with CRM systems and Microsoft Office Suite. Strong interpersonal skills and a customer-centric approach. Willingness to work in shifts, including weekends and holidays.
Posted 1 month ago
3.0 - 5.0 years
4 - 5 Lacs
Bengaluru
Work from Office
Role & responsibilities Strategically identify and approach potential franchise partners across India through both digital and field-based channels. Present the Bethliving franchise business model to prospects with clarity, aligning their goals with the brands vision. Manage end-to-end franchise acquisition cycle from first contact, proposal, negotiation, site feasibility check, documentation, to on boarding. Develop and maintain a strong franchisee pipeline using CRM tools and follow-up mechanisms. Collaborate with Sales Heads to align recruitment efforts with company expansion goals. Track market intelligence on competitor franchise models and suggest improvements. Ensure smooth handover of on boarded franchisees to the operations and training team. Represent Bethliving in franchise expos, trade fairs, and networking events as required. Provide regular reports and insights directly to the CEO on franchise development progress. Preferred candidate profile 3 to 4 years of experience in channel development, franchise acquisition, or agency recruitment in sectors like insurance, telecom, education, or FMCG. Proven track record in building and nurturing B2B or partner networks. Excellent communication in Hindi and fluency in at least 2 other Indian languages. Strong interpersonal and negotiation skills with a high entrepreneurial sense. Tech-savvy and hands-on with CRM tools, MS Excel, PowerPoint Willing to travel extensively within India. Self-starter, result-oriented, and capable of working independently with minimal supervision.
Posted 1 month ago
4.0 - 14.0 years
62 - 89 Lacs
, New Zealand
On-site
Urgent Hiring!!!! This Job Is Only for the Abroad Location (Not for India) Only serious candidates willing to work overseas should apply For More Information, Call or WhatsApp Us On Ridhita +91 9773655801 Please share your updated CV along with your convenient time for a call, so our team can coordinate with you accordingly. Benefits: - Family Accommodation, Air Tickets, Allowances, Free Education for children, Medical Facility, no bond. Description We are seeking a dedicated Front Office Executive to join our team abroad, offering a unique opportunity for candidates to relocate with their families to India. The ideal candidate will be responsible for overseeing front office operations, ensuring exceptional customer service, and maintaining efficient administrative processes. Responsibilities Manage front office operations and ensure a welcoming environment for guests. Handle inquiries and provide information about the facility and services. Coordinate with various departments to ensure smooth operations. Maintain records of guests and manage reservations. Assist in administrative tasks and office management as required. Ensure compliance with company policies and procedures. Note: This position is strictly for overseas locations, not for jobs in India. We are currently hiring for multiple roles in top global destinations: Canada Australia Germany Singapore Luxembourg New Zealand Hong Kong Malta Luxembourg UK Skills and Qualifications 4-14 years of experience in a front office or customer service role. Strong communication and interpersonal skills. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint). Ability to handle multiple tasks and work under pressure. Excellent organizational skills and attention to detail. Fluency in English; additional languages are a plus. Familiarity with office management systems and procedures.
Posted 1 month ago
3.0 - 5.0 years
4 - 5 Lacs
Bengaluru
Work from Office
Role & responsibilities Strategically identify and approach potential franchise partners across India through both digital and field-based channels. Present the Bethliving franchise business model to prospects with clarity, aligning their goals with the brands vision. Manage end-to-end franchise acquisition cycle from first contact, proposal, negotiation, site feasibility check, documentation, to on boarding. Develop and maintain a strong franchisee pipeline using CRM tools and follow-up mechanisms. Collaborate with Sales Heads to align recruitment efforts with company expansion goals. Track market intelligence on competitor franchise models and suggest improvements. Ensure smooth handover of on boarded franchisees to the operations and training team. Represent Bethliving in franchise expos, trade fairs, and networking events as required. Provide regular reports and insights directly to the CEO on franchise development progress. Preferred candidate profile 3 to 4 years of experience in channel development, franchise acquisition, or agency recruitment in sectors like insurance, telecom, education, or FMCG. Proven track record in building and nurturing B2B or partner networks. Excellent communication in Hindi and fluency in at least 2 other Indian languages. Strong interpersonal and negotiation skills with a high entrepreneurial sense. Tech-savvy and hands-on with CRM tools, MS Excel, PowerPoint Willing to travel extensively within India. Self-starter, result-oriented, and capable of working independently with minimal supervision.
Posted 1 month ago
4.0 - 14.0 years
50 - 85 Lacs
, Canada
On-site
For more information call /WhatsApp on-9870170629 Responsibilities Greet and assist visitors and guests in a professional manner. Manage incoming calls and correspondence, directing them to the appropriate departments. Maintain the front desk area, ensuring it is clean and organized at all times. Handle booking and scheduling for meetings and appointments as required. Provide information about the organization and its services to clients and visitors. Assist with administrative tasks such as filing, data entry, and maintaining records. Coordinate with other departments to ensure smooth operations and communication. Exciting Job Opportunities Abroad Apply Now!??????????????????????????????????????????????????????? ???? Note: This position is strictly for overseas locations. Not for jobs in India. We are currently hiring for multiple roles in top global destinations: ? Canada ? Australia ? Germany ? Singapore ? Luxembourg ? New Zealand ? USA ???? Important Eligibility Criteria: Must be an Indian passport holder Open to relocation abroad (This job is not based in India ) Only serious candidates willing to work overseas should apply Freshers and experienced professionals are both welcome (role-specific) ???? Why Apply International exposure and career growth High-quality work environments Attractive compensation packages ???? Please Do NOT Apply If: You are looking for a job in India You are not willing to relocate to another country
Posted 1 month ago
0.0 - 4.0 years
3 - 9 Lacs
Thane, Maharashtra, India
On-site
Description We are seeking an International Customer Service Executive to join our dynamic team in India. The ideal candidate will be responsible for providing exceptional support to our international customers, ensuring their queries are handled efficiently and effectively. Responsibilities Manage and resolve customer inquiries via phone, email, and chat in a timely manner. Provide information about products and services, ensuring customer satisfaction. Maintain accurate records of customer interactions and transactions. Collaborate with team members to improve service delivery and customer experience. Identify and escalate issues to appropriate departments as necessary. Assist in the development of customer service policies and procedures. Skills and Qualifications Excellent verbal and written communication skills in English and local languages. Strong problem-solving abilities and a customer-centric mindset. Proficiency in using customer service software and tools. Ability to work in a fast-paced environment with strong multitasking skills. Basic knowledge of international business and cultural awareness. Strong attention to detail and organizational skills.
Posted 1 month ago
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