Posted:4 hours ago|
Platform:
Work from Office
Full Time
Role & responsibilities We are Actively seeking dedicated and customer focused Professional to join our team as a Customer service Executive, Specializing in inbound call Processes. The Successful Candidate will be responsible for handling incoming calls, addressing customer inquiries and ensuring a positive customer Experience. >Resolving billing issues using query solving techniques >Manage International Inbound Customer calls with a focus on providing Exceptional Service. >Listen Actively to customer needs, concerns and feedback and respond appropriately Rounds of Interview 1. Basic level screening by recruiter 2. Maki assessment / Manual assessment by trainer for language proficiency and maintain the scores/grades 3. Tech Test - Basic tech test questionnaire module available on Harver which we are going to use for screening. 4. Ops round. Hr. Contact details Shiva Krishna - 7093496092
Foundever
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