Posted:5 hours ago|
Platform:
On-site
Full Time
We are seeking a highly skilled and customer-focused Customer Support Executive to join our team. As a Customer Support Executive, you will be responsible for providing exceptional customer service to our clients via phone, email, and chat. If you have excellent communication skills in Malayalam and English, a passion for customer service, and a strong work ethic, we encourage you to apply. Key Responsibilities - Handle customer inquiries and resolve issues via phone, email, and chat - Provide accurate and timely solutions to customer complaints - Ensure customer satisfaction and provide excellent customer service - Collaborate with internal teams to resolve customer issues - Meet productivity and quality standards - Maintain accurate records of customer interactions Job Requirements - Fluency in Malayalam and English - Excellent communication and problem-solving skills - Ability to work in a day shift environment - 12th pass or equivalent qualification - Prior customer service experience is an added advantage - Ability to work in a fast-paced environment and adapt to changing priorities Salary ₹11,500 - ₹15,500 per month Job Type: Full-time Pay: ₹11,500.00 - ₹15,500.00 per month Benefits: Provident Fund Language: Hindi (Preferred) English (Preferred) Work Location: In person
FiveS Digital
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