Customer Care Executive

Dr. P Bhasin Pathlabs Private Limited

0 - 31 years

0 Lacs

Greater Kailash, Delhi-NCR

Posted:3 weeks ago| Platform: Apna logo

Apply

Skills Required

test report coordination schedule reports billing data software service support

Work Mode

Remote

Job Type

Full Time

Job Description

Job SummaryWe are looking for a dedicated and proactive Customer Care Executive to join our diagnostic lab team. You will be the first point of contact for patients and customers, helping them with queries, appointments, test bookings, and report coordination. This is a front-facing role essential to ensuring a seamless customer experience. Key ResponsibilitiesHandle inbound calls professionally and efficiently. Schedule lab test appointments and home sample collections. Address patient inquiries related to services, reports, and billing. Provide clear and accurate information about diagnostic tests. Coordinate with lab technicians and courier teams for timely report delivery. Maintain patient data and update records in the software system. Handle customer complaints and escalate issues where necessary. Ensure high levels of customer satisfaction through excellent service.

More Jobs at Dr. P Bhasin Pathlabs Private Limited

Customer Care Executive

Greater Kailash, Delhi-NCR

Experience: Not specified

INR 0 - 0 Lacs

Lab Technician

Greater Kailash, New Delhi

Experience: Not specified

INR 0 - 0 Lacs

Centre Phlebotomist

Greater Kailash, New Delhi

Experience: Not specified

INR 0 - 0 Lacs

Centre Phlebotomist

Sector 6, Gurgaon/Gurugram

Experience: Not specified

INR 0 - 0 Lacs

HOME COLLECTION TECHNICIAN

Greater Kailash, Delhi-NCR

2.0 - 31.0 yrs

INR 0 - 0 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Test Interview Now

My Connections Dr. P Bhasin Pathlabs Private Limited

Download Chrome Extension (See your connection in the Dr. P Bhasin Pathlabs Private Limited )

Download Now

Dr. P Bhasin Pathlabs Private Limited

2 Jobs

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Customer Care Executive

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

More Jobs at Dr. P Bhasin Pathlabs Private Limited

Mock Interview

Download Chrome Extension (See your connection in the Dr. P Bhasin Pathlabs Private Limited )

RecommendedJobs for You

Customer Care Executive

Customer Care Executive

Customer Care Executive

Customer Care Executive

Customer Care Executive

Customer Care Executive

Customer Care Executive

Customer Care Executive

Customer Care Executive

Customer Care Executive

Login to

Please Verify Your Phone or Email

Confirm Action

Contact Us

Search

Profile

Upskill and Grow with AI

Personal Settings

Customer Care Executive

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

More Jobs at Dr. P Bhasin Pathlabs Private Limited