Job SummaryWe are looking for a dedicated and proactive Customer Care Executive to join our diagnostic lab team. You will be the first point of contact for patients and customers, helping them with queries, appointments, test bookings, and report coordination. This is a front-facing role essential to ensuring a seamless customer experience. Key ResponsibilitiesHandle inbound calls professionally and efficiently. Schedule lab test appointments and home sample collections. Address patient inquiries related to services, reports, and billing. Provide clear and accurate information about diagnostic tests. Coordinate with lab technicians and courier teams for timely report delivery. Maintain patient data and update records in the software system. Handle customer complaints and escalate issues where necessary. Ensure high levels of customer satisfaction through excellent service.

As a Junior Lab Technician, you will be responsible for assisting in routine diagnostic procedures, maintaining lab hygiene, handling equipment safely, and ensuring accurate results under the supervision of senior lab staff. Responsibilities: 1. Collect and label blood, urine, stool, and other body fluid samples from patients. 2. Assist in performing basic pathological tests (CBC, Glucose, Lipid Profile, etc.). 3. Operate and maintain lab instruments like centrifuge, microscope, and analyzers. 4. Prepare slides and specimens for analysis. 5. Maintain cleanliness and sterilization of lab equipment and workspace. 6. Follow NABL/NABH quality control and lab safety standards. 7. Enter patient details and test results into the system. 8. Coordinate with doctors, lab in-charge, and front office team when required. 9. Support home collection team in logistics (if required). --- ✅ Required Skills: Basic knowledge of laboratory operations and medical terminology Confidence in handling lab equipment Good observation and attention to detail Basic computer proficiency (MS Excel or Lab Software) Polite and patient-friendly behavior Ability to multitask and follow instructions --- 🎓 Qualification & Experience: Educational Qualification: DMLT / BMLT / B.Sc. in Medical Lab Technology

Job Description: We are hiring Fresher Phlebotomists for our diagnostic centre. If you have basic knowledge of blood collection and are looking to start your career in pathology, apply now! --- Key Responsibilities: Perform blood sample collection from walk-in patients at the lab. Label and store samples properly for further testing. Maintain cleanliness and hygiene at the collection centre. Handle patients with care and ensure minimal discomfort. Follow all lab safety and infection control protocols. --- Eligibility: Qualification: Diploma in DMLT / B.Sc. (MLT) or equivalent Experience: Fresher (Training will be provided) Basic knowledge of phlebotomy/blood sample collection Good communication and soft skills Punctual, responsible, and ready to work in a clinical setup --- Job Type: Full-Time Salary: As per industry norms Gender: Male/Female both can apply

Job Title: Centre Phlebotomist Location: [Your Centre’s Address, e.g., Dr. P. Bhasin Path Lab, Greater Kailash 1, Delhi] Experience: Fresher / 0-1 Year (Training Provided) Salary: ₹[Enter Salary Range] per month Timing: [Enter Shift Timing] --- Job Responsibilities: Collect blood samples from walk-in patients with proper identification and hygiene protocols. Label and store samples properly for testing. Maintain cleanliness and hygiene of the phlebotomy area. Ensure timely dispatch of samples to the laboratory. Maintain patient records and entry in the software system if required. Greet patients politely and handle queries with care. --- Skills Required: Knowledge of blood sample collection (Vacutainer/syringe). Good communication skills and patient handling. Basic understanding of hygiene & infection control. Willingness to learn and follow lab protocols. --- Eligibility: Diploma in DMLT / BMLT preferred. Fresher can apply (Training will be provided). Local candidates preferred.

Job Description: We are hiring experienced Home Collection Phlebotomists for a reputed diagnostic lab. The ideal candidate should have strong experience in blood sample collection, patient handling, and home visit protocols. Key Responsibilities: Collect blood and other specimens from patients at their home Ensure proper labeling, packing, and timely transportation of samples Follow safety and hygiene protocols strictly Maintain patient comfort and professionalism during visits Coordinate with the lab and patients for timely appointments Requirements: Minimum 3 years of experience in phlebotomy/home collection Diploma in DMLT or relevant qualification Good communication and soft skills Must have own two-wheeler (preferred) Familiar with sample handling and preservation procedures