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Customer Care Executive

0 - 31 years

1 - 2 Lacs

Posted:2 years ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Responsibilites: Customer Care II Problem Solving • Managing incoming calls and customer service inquiries • Provide information about products and services, take/cancel orders, and record details of complaints • Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken • Follow up to ensure that appropriate actions are taken on customer requests • Refer unresolved customer grievances or special requests to designated departments for further investigation

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