Customer Care Executive Cavalry Info Private Limited

0.0 - 31.0 years

1 - 2 Lacs

Panjagutta, Hyderabad

On-site

Responsibilites: Customer Care II Problem Solving • Managing incoming calls and customer service inquiries • Provide information about products and services, take/cancel orders, and record details of complaints • Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken • Follow up to ensure that appropriate actions are taken on customer requests • Refer unresolved customer grievances or special requests to designated departments for further investigation

Posted 2 years ago

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Call Centre BPO Executive Cavalry Info Private Limited

0.0 - 31.0 years

0 - 0 Lacs

Panjagutta, Hyderabad

Remote

Telugu or Hindi Callers required, A Customer care executive is responsible for contacting customers with overdue accounts.They maintain accurate records, ensure compliance with debt collection regulations, and handle challenging conversations with empathy and professionalism,Strong communication skills, persistence, and the ability to manage stress are essential. The primary goal is to facilitate debt recovery while upholding ethical standards and fostering positive customer relationships.

Posted 3 years ago

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