Opening for D2H Sun Direct Process handling inbound and outbound calls

Telugu or Hindi Callers required, A Customer care executive is responsible for contacting customers with overdue accounts.They maintain accurate records, ensure compliance with debt collection regulations, and handle challenging conversations with empathy and professionalism,Strong communication skills, persistence, and the ability to manage stress are essential. The primary goal is to facilitate debt recovery while upholding ethical standards and fostering positive customer relationships.

Responsibilites: Customer Care II Problem Solving • Managing incoming calls and customer service inquiries • Provide information about products and services, take/cancel orders, and record details of complaints • Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken • Follow up to ensure that appropriate actions are taken on customer requests • Refer unresolved customer grievances or special requests to designated departments for further investigation

Greetings from CIPL we have a huge BPO job vacancies for our Bajaj FinServ process, EMI recovery, need to talk with customer about pending dues via call, interested can Walkin directly to PunjaGutta, Nagarjuna circle Ravi chamers 3rd floor, come with resume, no targets no sales, good environment, Telugu or hindi any language, salary will be fixed 10000/- plus incentives up to 7000/-( overtime, attendance bonus), Sunday's week off, 10 years old company, over 1200 employees in all over branches included, fast growing company in Hyderabad, meet HR team for more details at given address.

A Recovery Executive is responsible for contacting customers with overdue accounts. They maintain accurate records, ensure compliance with debt collection regulations, and handle challenging conversations with empathy and professionalism. Strong communication skills, persistence, and the ability to manage stress are essential. The primary goal is to facilitate debt recovery while upholding ethical standards and fostering positive customer relationships.

Responsibilities: outbound process- we have to call the customers regarding their EMI dues, no sales no targets ,

Responsibilities of candidates include: TELUGU MANDATORY need to be handled Bajaj EMI defaulter customers • Manage outbound customer calls in a timely manner • Identify customers’ needs and wants, clarifying information whenever possible • Ability to be on phone for a long time and familiar using dialer systems