customer Care

Diametric Design Studio

1 - 3 years

2 - 4 Lacs

greater noida

Posted:22 hours ago| Platform:

Apply

Skills Required

customer service customer handling

Work Mode

Hybrid

Job Type

Full Time

Job Description

Job Title: Customer Care Executive

Company Name:

Employment Type:

Key Responsibilities:

Make outbound calls to potential leads and explain company services.
Provide customer support by addressing client queries and ensuring customer satisfaction.
Follow up with employees to ensure timely completion of their assigned tasks and updates.
Maintain daily call logs, customer interaction records, and follow-up reports.
Coordinate with internal teams for smooth operations and service delivery.

Required Skills & Qualifications:

Excellent verbal communication skills in Hindi and basic English.
Strong customer service attitude and telephone etiquette.
Ability to multitask, manage follow-ups, and work with deadlines.
Basic knowledge of MS Excel, Google Sheets, and email communication.
Experience in customer care or telecalling will be preferred.

Work Mode:

Hybrid (WFH/WFO):
As per company requirement.

How to Apply:

priyatiwari@diametricbuilds.com

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