Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Interviews

Home
>
Jobs in gurgaon/gurugram
>
USHA International
>
Customer Care Associates

Customer Care Associates

USHA International

1 - 5 years

|

2 - 3 Lacs

gurgaon/gurugram

Posted:1 week ago| Platform:

Apply

Skills Required

voice voice process inbound customer service customer care ites call center communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities

Handle incoming customer complaint calls and resolve or log issues effectively.
Make outbound calls to follow up on customer concerns or satisfaction levels.
Accurately log all calls, complaints, resolutions, and follow-ups in the customer service application or CRM.
Clarify and resolve customer issues or escalate unsolved matters to the appropriate team.

Requirements

Language -
Hindi & English
; additional fluency in
Kannada, Malayalam, Tamil, Oriya, or Bengali
preferred.
Good verbal communication and active listening skills, with a customerservice orientation.
Strong problem-solving skills and attention to detail.
Experience - Min 1 year to 3 years
timing - 8am to 8pm ( any 9hr rotational shift) - only day shift
Qualification - Graduate

More Jobs at USHA International

Quality Assurance - Automotive

Hyderabad

INR 5 - 8 Lacs

Territory Sales Manager

Bengaluru

INR 4 - 6 Lacs

Territory Sales Manager -Hyderabad

Hyderabad

INR 3 - 5 Lacs

Showroom Manager

Vijayawada

INR 3 - 5 Lacs

Lighting Designer

Gurugram

INR 5 - 8 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Google Play

App Store

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

USHA International

Manufacturing

Gurgaon Haryana

RecommendedJobs for You

Customer Care Associates

USHA International

gurgaon/gurugram

Telecalling Executive - IT Services

ludhiana

Opening For Telecom Industry/Digital Banking /HR Backend/Sal upto 6.5L

The Job Factory

bengaluru

Customer Support | International Voice | Pune

pune

Customer Support Executive - WFH

Vishal Consultants

gurugram

Immediate hiring For BPO - Voice Process

Takecare Manpower Services

chennai, bengaluru

Customer Support Executive

Hexaware Technologies

chennai

Meesho Voice Process BPO | Gurgaon | Fresher | Experience

gurgaon/gurugram

CRED Application Voice Support BPO | Gurgaon | Fresher | Experience

gurgaon/gurugram

CRED Voice Process BPO | Gurgaon | Fresher | Experience

gurgaon/gurugram