Customer Acquisition Manager

As a Client Relationship Manager at Blue Rose Publishers, your role involves engaging new clients through calls and emails, providing tailored publishing solutions, and accurate information to effectively onboard them. You will be responsible for cultivating and maintaining strong relationships with both current and potential clients to ensure ongoing satisfaction and loyalty. Understanding client requirements and offering personalized publishing packages that align with their goals will be essential. Additionally, you will partner with sales and leadership teams to expand and strengthen the client base. Key Responsibilities: - Engage new clients through calls and emails, providing tailored publishing solutions and accurate information - Cultivate and maintain strong relationships with both current and potential clients - Understand client requirements and offer personalized publishing packages - Partner with sales and leadership teams to expand and strengthen the client base - Keep a well-organized and up-to-date database (CRM/Excel) of prospects and clients - Track potential clients and ensure timely follow-ups to drive sales progression - Follow and continuously improve standard operating procedures (SOPs) for consistent and efficient client management - Collaborate with project managers to ensure timely delivery and satisfaction of clients on expedited projects About Company: Located in the metropolitan heart of the country, Blue Rose Publishers is an experienced and well-organized publishing company determined to provide the best services for book publication. The experienced team members at Blue Rose Publishers help authors navigate expectations, timelines, and budgets, taking care of all their publication needs like editing, design, distribution, and marketing to ensure they achieve the success they deserve. With a presence in over 140 countries, Blue Rose Publishers has more than 8,000 registered authors and thousands of followers on various social media platforms. The company's commitment to providing opportunities for authors to reach a wide range of readers across genres and languages has made it a leading book publisher in India. Join our growing family of creative minds and accomplished dreams at Blue Rose Publishers.,