CSR (Customer Service Representative)

You will be responsible for responding to customer inquiries via phone, email, chat, or in person in a professional and efficient manner. Your primary goal will be to resolve customer complaints and issues effectively. It is essential to maintain accurate customer records using CRM software. Additionally, you will be required to process orders, forms, applications, and requests. Strong communication and interpersonal skills are crucial for this role. The ability to multi-task and remain calm under pressure is also necessary. This is a full-time, permanent position suitable for freshers. The work schedule is during the day shift. The minimum education requirement for this role is Higher Secondary (12th Pass). Proficiency in Hindi is a must as the work location is in person.,