Job Description: We are seeking a dedicated and detail-oriented Client Support Executive to serve as the primary point of contact for clients, addressing their inquiries, resolving issues, and providing timely updates. The ideal candidate will ensure a positive client experience by maintaining clear communication, following up on concerns, and coordinating with internal teams to deliver solutions. --- Key Responsibilities: Respond to client queries via email, phone, or chat in a professional and timely manner Track and resolve customer issues while keeping clients informed of progress Maintain accurate records of client interactions, updates, and resolutions Collaborate with internal departments to gather information and ensure client satisfaction Proactively follow up with clients to ensure their needs are met and expectations are managed Escalate unresolved issues to the appropriate teams and monitor until resolution Identify common issues and suggest improvements in processes Requirements: Working timings would be 7am to 4pm . Only if you can work in this time zone than apply for this position. Fluency in English is a must. Job Types: Full-time, Permanent, Fresher Pay: Up to ₹15,000.00 per month Schedule: Day shift Language: English (Required) Hindi (Preferred) Work Location: In person Speak with the employer +91 9041522716
Job Description: We are seeking a dedicated and detail-oriented Client Support Executive to serve as the primary point of contact for clients, addressing their inquiries, resolving issues, and providing timely updates. The ideal candidate will ensure a positive client experience by maintaining clear communication, following up on concerns, and coordinating with internal teams to deliver solutions. --- Key Responsibilities: Respond to client queries via email, phone, or chat in a professional and timely manner Track and resolve customer issues while keeping clients informed of progress Maintain accurate records of client interactions, updates, and resolutions Collaborate with internal departments to gather information and ensure client satisfaction Proactively follow up with clients to ensure their needs are met and expectations are managed Escalate unresolved issues to the appropriate teams and monitor until resolution Identify common issues and suggest improvements in processes Requirements: Working timings would be 7am to 4pm . Only if you can work in this time zone than apply for this position. Fluency in English is a must. Job Types: Full-time, Permanent, Fresher Pay: Up to ₹15,000.00 per month Schedule: Day shift Language: English (Required) Hindi (Preferred) Work Location: In person Speak with the employer +91 9041522716
As a Client Support Executive, you will be the primary point of contact for our clients, addressing their inquiries, resolving issues, and providing timely updates to ensure a positive client experience. Your responsibilities will include responding to client queries via email, phone, or chat in a professional and timely manner. You will track and resolve customer issues while keeping clients informed of progress and maintaining accurate records of client interactions, updates, and resolutions. Collaboration with internal departments will be essential to gather information and ensure client satisfaction. Proactively following up with clients to meet their needs and manage expectations will be a key part of your role. You will escalate unresolved issues to the appropriate teams and monitor until resolution, as well as identify common issues and suggest process improvements. The ideal candidate for this position must be fluent in English as it is a requirement. The working timings for this role are from 7am to 4pm, and applicants must be able to work within this time zone. This is a full-time, permanent position suitable for freshers. The work location is in person during day shifts. Knowledge of Hindi is preferred but not mandatory. If you are looking to join a dynamic team and have excellent communication skills, problem-solving abilities, and a customer-centric approach, we encourage you to apply for this Client Support Executive position.,
As a Client Support Executive, your role will involve serving as the primary point of contact for clients, addressing their inquiries, resolving issues, and providing timely updates. Your dedication and attention to detail will ensure a positive client experience through clear communication, follow-ups on concerns, and coordination with internal teams to deliver solutions. Key Responsibilities: - Respond to client queries via email, phone, or chat professionally and in a timely manner. - Track and resolve customer issues while keeping clients informed of progress. - Maintain accurate records of client interactions, updates, and resolutions. - Collaborate with internal departments to gather information and ensure client satisfaction. - Proactively follow up with clients to ensure their needs are met and expectations are managed. - Escalate unresolved issues to the appropriate teams and monitor until resolution. - Identify common issues and suggest improvements in processes. Qualifications Required: - Working timings: 7am to 4pm. Only candidates available in this time zone should apply. - Fluency in English is a mandatory requirement. In addition to the job role and responsibilities, the job type for this position is Full-time, Permanent, Fresher. The work schedule is during the day shift, and the preferred languages are English and Hindi. The work location is in person. Feel free to contact the employer at +91 9041522716 for further queries or information regarding this position.,