Job Title: RIS/PACS Support Engineer Location : Vashi Navi Mumbai CTC: INR 3.6-4.2 LPA We are seeking a skilled and motivated Tech Support Engineer to join our team. The ideal candidate will have a strong understanding of networking concepts and be proficient in troubleshooting and resolving a variety of technical issues. As a Support Engineer, you will play a crucial role in ensuring the smooth operation of our IT infrastructure by providing support to our internal and external users. Responsibilities: Diagnose and resolve technical issues related to networking, including private networks, IP addresses, public and private networks, firewalls, and DNS problems. Install, configure, and maintain software applications and network devices. Provide technical support to users experiencing issues with Windows operating systems and other software applications. Troubleshoot and resolve firewall and security-related issues to ensure the safety and integrity of the network. Set up, manage, and troubleshoot NAS (Network Attached Storage) devices for centralized file storage and access. Configure and maintain FTP (File Transfer Protocol) servers to enable secure and efficient data transfer. Monitor network performance and make recommendations for improvements. Collaborate with other IT team members to implement new technologies and resolve complex technical problems. Document technical procedures and create knowledge base articles to assist users and IT staff. Provide on-call support as needed to address critical issues outside of regular business hours. Requirements: Bachelor's degree in Computer Science, Information Technology, or a related field. Strong understanding of networking concepts, including private and public networks, IP addressing, and network protocols. Experience with troubleshooting and resolving network issues, including firewall configurations, DNS problems, and connectivity issues. Proficiency in installing and configuring software applications and operating systems, particularly Windows. Hands-on experience with NAS systems and FTP server configuration and support. Familiarity with network monitoring and diagnostic tools. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills to effectively assist users and collaborate with team members. Ability to work independently and manage time effectively to meet deadlines. Willingness to learn new technologies and adapt to changing environments. Comfortable with Windows, Linux, and Mac operating systems. Comfortable to speak Hindi and English. Preferred Qualifications: Certifications in networking or related fields (e.g., CompTIA Network+, CCNA). Experience with virtualization technologies and cloud computing. Knowledge of security best practices and experience with security tools. If you are passionate about technology and enjoy solving complex technical challenges, we encourage you to apply for this exciting opportunity to grow your career as a Tech Support Engineer . Job Type: Full-time Pay: ₹360,000.00 - ₹420,000.00 per year Benefits: Health insurance Paid time off Provident Fund Shift: Day shift Evening shift Work Days: Weekend availability Ability to commute/relocate: Navi Mumbai District, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Experience: total work: 1 year (Required) Language: Hindi, Marathi (Preferred) Work Location: In person

Job Title: CT/MRI Technician Location: Vashi, Navi Mumbai (Work from Office) Experience: 1+ Years Salary : ₹25,000 – ₹35,000 per month Job Type : Full-Time Job Description: We are seeking a skilled and experienced CT/MRI Technician to join our team at our Vashi office. The ideal candidate should have a minimum of 1 years of hands-on experience in operating CT and MRI , along with strong technical and pathological knowledge. Requirements: Diploma/B.Sc. in Radiology/Medical Imaging Technology. Minimum 1 years of experience in CT and MRI Technician. Knowledge of PACS/RIS systems is preferred. Ability to work independently and in a team environment. Benefits: Friendly and professional work environment. Opportunities for growth and skill development. Mail at [email protected] Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Health insurance Schedule: Rotational shift Work Location: In person

Job Title: Customer Success Representative (Teleradiology) Location: Work From Office – Vashi Job Type: Full-Time Department: Operations / Customer Support Reports To: Operations Manager / Customer Success Manager Job Summary: We are hiring a proactive and detail-oriented Customer Success Representative (CSR) to support our teleradiology operations. The CSR will be responsible for handling client and radiologist calls, resolving scan/report-related issues, and ensuring smooth coordination between stakeholders. This role demands excellent communication skills, quick problem-solving abilities, and a calm, professional attitude under pressure. Key Responsibilities: Answer incoming calls from hospitals, diagnostic centers, and radiologists. Manage and resolve scan/report-related queries and technical issues in real-time. Coordinate with radiologists and verification teams to ensure timely report delivery. Communicate clearly and professionally with clients to explain status updates and solutions. Monitor the teleradiology workflow using PACS/RIS systems and ensure service-level agreements (SLAs) are met. Maintain accurate records of client interactions and resolutions in CRM or internal systems. Escalate unresolved issues to senior staff or relevant departments as needed. Follow standard operating procedures and ensure compliance with company protocols. Requirements: Bachelor's degree (preferably in healthcare, life sciences, or related field). 1–3 years of experience in a healthcare/teleradiology customer service or coordination role preferred. Strong verbal and written communication skills in English and regional languages. Ability to multitask, prioritize, and handle pressure in a fast-paced environment. Good understanding of radiology workflows and basic scan/report terminology is an advantage. Proficiency with computers and comfort using tools like PACS, RIS, CRM, Google Workspace/MS Office. Preferred Skills: Experience in a radiology or healthcare BPO setting. Calm and empathetic communication style with problem-solving mindset. Willingness to work in shifts, including weekends and nights (if required). Benefits: Competitive salary (₹15,000 – ₹20,000 based on experience) Performance incentives On-the-job training and growth opportunities Exposure to healthcare technology and operations Mail your CV at [email protected] Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Schedule: Rotational shift Supplemental Pay: Overtime pay Work Location: In person

Job Summary: We are looking for a proactive and detail-oriented Customer Success Representative (CSR) to support our teleradiology services. The CSR will handle calls from clients and radiologists, help to resolve issues related to scans or reports, and ensure smooth communication between Radiologist & Clients. Good communication and problem-solving skills, along with a calm and professional attitude, are essential for this role. Responsibilities: Answer and manage incoming calls/messages from Clients, Technicians, and Radiologists professionally and promptly. Address scan, report, or technical queries in real-time, ensuring accurate and timely resolution. Coordinate with radiologists to ensure proper case allocation, timely reporting, and follow-ups if needed. Maintain effective communication across all stakeholders to avoid delays or misunderstandings. Escalate unresolved issues to the concerned team or supervisor when required. Maintain a calm, positive, and solution-focused approach during high-pressure or emergency situations. Ø H.S.C Passed or Graduate. Ø Rotational Week Off and Rotational Shift. Ø Comfortable to work in Night Shift. (Male). Ø Experienced in BPO will be welcome, Freshers can also apply. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month Language: English (Preferred) Hindi (Preferred) Work Location: In person Speak with the employer +91 9284141905